Senior Field Associate, Associé de terrain principal, Douala, UNHCR

Senior Field Associate, Associé de terrain principal, Douala, UNHCR

Role Responsibilities/ Responsabilités du rôle

Hardship Level

A (least hardship)

Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type

General Service


Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

April 23, 2023

Standard Job Description

Senior Field Associate

Organizational Setting and Work Relationships

The Senior Field Associate is normally supervised by the (Senior) Field Officer or Head of Office and performs a variety of functions related to Field activities within the office. The supervisor defines general work objectives and the incumbent completes the work independently. Work is controlled for meeting expected results and conformity to policy and procedures by the supervisor. The Senior Field Associate normally supervises some General Service support staff.

The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information, to establish understanding of respective needs; to ensure provision of services and resolution of problems and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on subject matters which may be of importance to the Organization.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


– Undertake regular visits to various sites in order to assess needs of persons of concern, with particular attention to vulnerable groups.

– Advise the supervisor on programme requirements and formulate project submissions, including community development and self-reliance activities, where applicable, in collaboration with authorities and implementing partners.

– Monitor and supervise the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure and make the necessary recommendation for its improvement.

– Keep regular contacts with local authorities and implementing partners as requested by supervisor.

– Act as interpreter when required.

– Contribute to the preparation of status and progress reports by providing info, preparing tables, etc.

– Monitor refugee movements related to repatriation and other inter-camps transfers.

– Inform and act on the reports received on persons of concern within the refugee community or from the local authorities.

– Handle, in coordination with implementing partners, the reception, registration and provision of assistance to persons of concern to UNHCR.

– Negotiate with local authority counterparts, partners and populations of concern.

– Represent UNHCR in physical monitoring of projects.

– Provide inputs for the country operations plan and other submissions and reports.

– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G7 – 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

Business Administration,    Law,    Political Science

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


Knowledge of International legal affairs relating to asylum, migration and related issues.


Completion of UNHCR learning programmes or specific training relevant to functions of the position.

UNHCR field experience.

Functional Skills

*IT-Computer Literacy

CO-Drafting and Documentation

CL-Multi-stakeholder Communications with Partners, Government & Community

PG-Programme Management (programme cycles and reporting standards)

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Completion of UNHCR learning programmes or specific training relevant to functions of the position.

UNHCR field and protection experience.

Experience and good knowledges of refugee status determination activities and procedures.

Operational context

Cameroon, a signatory to the 1951 Convention, hosts approximately 477,000 refugees and asylum seekers. Due to their presence in several regions, UNHCR operation in Cameroon opened offices in 6 regions (Far North, North, Adamawa, East, Centre and Littoral). There is a representative office in Yaoundé and a field office in Douala (Littoral region) which both offer protection and assistance to urban refugees, while the other offices cover rural areas where refugees live in camps, managed sites and villages. Unlike other offices where refugees are all from the same country (Nigerian refugees in the Far North, Central African refugees in the East, Adamaoua and North), Yaoundé and Douala host refugees of several nationalities.

As of 28 February 2023, there was a total of 13 097 refugees and asylum seekers in Douala. Most refugees originate from the Central African Republic (CAR), with a small number from a variety of other countries including Chad, the Democratic Republic of the Congo (DRC), the Republic of the Congo, Mali, Niger.

UNHCR is also responsible to coordinate and implement protection, camp management and coordination and shelter/NFI activities for internally displaced persons.

As of September 2022, the number of IDPs in the Littoral region was estimated at 79 954.

UNHCR Cameroon priority is to strengthen access to national systems and services for persons under its mandate, including services provided by civil society organizations in Cameroon (education, health, child protection, employment, etc.).

The Senior Field Associate is a member of the protection team, he/she will work under the direct supervision of the Associate Protection Officer.

The Senior Field Associate in the course of his duties will work with various partners, including state partners (MINREX, MINAS, MINPROFF, etc.) and implementing partners of UNHCR’s field office Douala (Child Protection, education, Health, livelihoods etc…).

Due to the different populations covered by UNHCR Douala office (refugees and IDPs) and the variety of protection activities carried on, the position requires an individual who is able to multi-task, prioritize tasks, work under pressure and still manage to deliver the expected results within the required timelines.

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications


CL-Multi-stakeholder Communications with Partners, Government & Community, CO-Drafting and Documentation, IT-Computer Literacy, PG-Programme Management (programme cycles and reporting standards)



Business Administration – Other, Law – Other, Political Science – Other

Work Experience



Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

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Additional Information

Functional clearance

This position doesn’t require a functional clearance

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