Sustainability Operations Coordinator, Coordonnateur des opérations de développement durable, Douala, Barry Callebaut

Sustainability Operations Coordinator, Coordonnateur des opérations de développement durable, Douala, Barry Callebaut

Role Responsibilities/ Responsabilités du rôle

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role:

Line Manager : Sustainability Operations Manager

Category : 08

Location : Yaounde

No of positions : 01

Type of contract : Full Time

Key responsibilities include:

  1. Implementation of Farm Services activity in its area

Plan and contribute to the sensitization of the leaders of the pre-selected cooperatives/organizations on full membership in the Farm Services activity, and also on their responsibility in the implementation of the project, in concert with supervisors and other stakeholders in his region

  1. Coordination of operations for the implementation of projects, programs and standards for certification, verification and all other customer requirements (COH, etc.).

Contribute to the design of implementation tools under the supervision of the Sustainability Operations Manager.

Sensitize the leaders of the cooperatives/organizations on their responsibility in the implementation of the certification project, together with the Commercial and the other stakeholders in their region.

  1. Facilitation of the implementation and follow-up of training/evaluation of producers

Coordinate the implementation of evaluation activities for the accreditation of producers according to the established schedule, as well as training activities.

Ensure the implementation and monitoring of Farmer Field Schools in its area of intervention.

  1. Coordination of the implementation of community development projects in its area.

Plan and contribute to the sensitization of the leaders of the pre-selected cooperatives/organizations and their communities for full membership in the projects of the Child Labor Monitoring and Remediation System, and community development projects implemented by Barry Callebaut Cameroon and its partners, together with the Sales Representative in its region;

  1. Support in the implementation of specific projects

Facilitate the organization of surveys or feasibility studies within the framework of specific projects.

Interact with the teams in his area and report if necessary, as part of the implementation of specific projects by third-party organizations in the cooperatives/organizations in his area.

  1. Payment of producer premium

Contribute to raising awareness among cooperatives/organizations and producers on the digital payment of premiums;

Participate in the implementation of premium payment strategies (digital and cash);

  1. Team management and strategic & competitive intelligence

About You:

Minimum of a university degree at Bachelor’s/Master’s level, or an equivalent degree in Agriculture, Plant production, agricultural techniques, quality management, Marketing and finance, etc.

Or minimum BTS level with 4 years of experience in a similar position

English and or French

Good knowledge of MS office suite

Have good team management skills

Experience in setting up a certification program in the agricultural sector as well as supporting cooperatives on capacity building and development of the management system (at least 3 years)

Experience in the management of farmer organizations (Required)

Successfully managed a line of business (Sales/Distribution/Agricultural Services/…)

Budget and performance management

Ability to implement tools to measure and monitor operational and overall organizational performance.


Good management of network resources and stakeholders

good communicator

Seeks to collaborate with peers across the country

Ability to work/understand the field, but at the same time feel comfortable contributing or leading strategic sustainability discussions

Team motivation

Positive attitude

Easily accessible at all levels of the organization

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC – Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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