Senior Programs Associate, Bilingual, Associé principal aux programmes, bilingue, Douala, Sun King

Senior Programs Associate, Bilingual, Associé principal aux programmes, bilingue, Douala, Sun King

Role Responsibilities/ Responsabilités du rôle

Location: Douala, Cameroon

About the role:

We are looking for an individual with expertise in Robotic & Business Process Automation. The person will assist with planning and coordination of programs and their activities. Monitor implementation of program policies and practices. Work to keep programs on schedule, within stated timeline and functioning smoothly. Support program growth and development as necessary.

What you would be expected to do:

1.Process Automation (RPA and/or BPA)

Identify repetitive tasks that could be automated and deploy RPA to manage such tasks

Identify and support automation of targeted Business Processes – Such as; Ticketing,

Invoicing, Social Media Management, Sales & CRM tools, etc.

2.Proficient in the use of Project Management tools, such as;

Trello, Notio, ProofHub (or any other)

3.Project & Process documentation:

Develop a project & process repository to serve as a one-stop shop for all departmental process

4.Work closely with other Program Managers in ensuring effective and efficient project execution

5.Analytics & Reporting

Work closely with the relevant team to make sure accurate data-flow and reporting across all systems

Keep updated records and create reports, presentation, data visualizations, dashboards

using; Google Charts, Tableau or Microsoft Power BI (or any other)

You might be a strong candidate if you:

Degree from a reputable institution

Ability to speak English and French is preferable

At least 2 years as a Project manager, Business Analyst or similar experience in a technology driven environment with a proven track record of maintaining and troubleshooting with different tools

Knowledge or experience with SMS gateways and other operational tools including Google Sheets and Google Apps Script would be an added advantage.

Proficient in the use of; Keysight’s Eggplant, Blue Prism, Uipath, Automation Anywhere or Pega

Project Management Professional, CISA, CISSP,  Certification or its equivalent will be an added advantage

Excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles

Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.

Ability to evaluate prioritisation of tasks and project on the go and work on high impact-low effort items first

Problem solving ability and fix what’s broken mindset

Excellent attention to details, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.

Excellent issue-tracking and resolution skills over long periods of time

Able to handle multiple tasks at the same time without errors and mistakes.

What we offer (in addition to compensation and statutory benefits):

An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.

The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.

A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.

Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

We place great importance on sustaining a diverse, inclusive work environment.

We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different) enriches innovation and our competitiveness in the market.

We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all Greenlighters feel like they belong.  We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.

Sun King recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristic as established by law.

About Sun King

Sun King designs, distributes, and finances the purchase of solar powered home energy solutions for the world’s 1.3 billion under-electrified consumers.  We are market leaders in the distributed off-grid solar industry, and our Sun King™ products have enabled 90 million people around the world to access clean, reliable, solar-powered light and energy at home.

Sun King products range from portable solar lamps to more robust multi-light solar home systems, to solar-powered televisions and fans and energy-efficient inverter bulbs.  Our products drastically improve the quality of life for those that lack reliable electricity access: they help extend the number of productive, income-generating hours in a day; they enable children to study after dark; they allow families and communities to gather safely to socialize after sunset; and when replacing field-based sources of light like kerosene lamps, they reduce exposure to indoor air pollution.

We reach our customers through two distinct business models: a vast network of more than 300 distribution partners across 40 countries, and through our EasyBuy™ Direct sales channel, where we sell directly to consumers in India, Kenya, Myanmar, Nigeria, Tanzania, Uganda, Mozambique, Togo, and Zambia through a network of more than 15,000 commission sales agents.  Our customers have the option to purchase these products upfront or to pay for them through an installment payment plan over a period of 4-18 months through our Sun King EasyBuy™ line, our technology-enabled ‘pay-as-you-go’ (PAYG) systems.

Sun King employs more than 2,000 people in 11 countries across sub-Saharan Africa and Asia.  We are passionate about serving off-grid customers, and we are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world.

Sun Kung is committed to gender equality in the workplace.  Women represent 47% of Greenlight’s workforce.

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