Supply Chain Manager, Gestionnaire de la chaine d’approvisionnement, Douala, Barry Callebaut

Supply Chain Manager, Gestionnaire de la chaine d’approvisionnement, Douala, Barry Callebaut

Role Responsibilities/ Responsabilités du rôle

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role:

Line Manager : OSCO Director Africa

Category : 11

Location : Douala

No of positions : 01

Type of contract : Full Time

Key responsibilities include:

Responsible for all activities related to Cameroon’s Supply Chain from the finished goods after production until the shipment process ending at the invoice stage.

Responsible for warehousing operations, transportation, documentation, planning, and scheduling to allow Cameroon to sell all its finished goods and beans in time and in full, respecting the local regulations according to BC strategies and planning.

Responsible for the export of beans in Cameroon, taking care of the warehousing, customs clearance, and operations for beans shipment as per local strategy.

Within the global Cocoa OSCO strategy linked to the priorities of the region Africa, plan, organize, coordinate, and control all SC operations within Cameroon, in order to meet short and long-term operational objectives while complying with customer requirements, rules, laws, and regulations.

Manage all resources and services necessary to perform all needed operations in SC in the country, providing the correct reports and alignments.

Guarantee the agreed stock levels of Finished goods in the country through good performance in SC, shipping the available finished goods at the lowest time possible.

Have in place all the needed standards and work procedures to control finished goods stocks avoid wrong shipments and stock inventory deviations, managing the team to work accordingly.

Manage all the import operations following country and international legislation according to BC rules performing the necessary controls and checks to avoid the increase in lead time and extra cost due to penalties or deviations. Work closely with other departments to provide the correct visibility.

Be the representative of the BC values and vision in the SC department collaborating with all other departments to succeed in both short and long-term strategies for the region.

Develop a safe, inclusive, and healthy environment where people enjoy working and develop higher levels of performance.

Work on all items related to compliance in terms of local rules and regulations, Barry Callebaut values, and strategies and regulations listed in certifications required to operate.

Distribute and organize responsibilities at the SC level in the country, assessing and providing resources to achieve the expected results

Prepare detailed cost budget & take ownership of budget

Prepare forecast for sales and adhere to forecast planning & optimize SC performance to the maximum with business demand

About You:

Master’s degree in  Engineering, Supply Chain, Administration or related field

Has proven ability to manage SC teams and operations.

Has run Import and export processes and activities

Has technical knowledge/experience in warehousing and transit management also international trade knowledge

Operations tools (Lean, 6Sigma, 5S)

Import and export rules, procedures and international customs requirements and laws.

SAP, Cargoo management system.

Process flow and process control basic skills

Easy to connect to people and communicate to the shop floor team

Ability to set direction and inspire

Flexible in managing matrix organization seeks to use the best use of resources in or outside of his organization

A strong presence on the shop floor


Continuous improvement mindset

Fluent in English and French

Good communicator and listener

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC – Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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