Program Manager IIDEKOLAK Project, Chad, Chargé de Programme II – Projet DEKOLAK, Tchad, Cameroon, Catholic Relief Services

Program Manager II – DEKOLAK Project, Chad, Chargé de Programme II – Projet DEKOLAK, Tchad, Cameroon, Catholic Relief Services

Role Responsibilities/ Responsabilités du rôle

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

CRS started its activities in Chad in 1984, first supporting the Episcopal Commission for Justice and Peace from the Cameroon office. In 2002, in response to the humanitarian crisis in Darfur, the Chadian Bishops’ Conference invited CRS to open an office in N’Djamena. Currently, CRS interventions include emergency response, microfinance, livelihoods and agricultural activities, peacebuilding, and capacity-building activities. CRS implements all these projects for vulnerable communities in western and southern regions of Chad with the local government and local partners including diocesan Caritas; with financial support from Germany’s Federal Ministry of Economic Cooperation and Development (BMZ) through KFW, Latter-Day Saints Charities (LDSC), and CRS private sources.

Job Summary:

For more than 10 years, the Lake Chad Basin (LCB) crisis has exacerbated existing vulnerabilities, torn apart communities and families, constrained livelihood opportunities, destroyed infrastructure, and dismantled the local government’s ability to respond to the needs of its citizens. To respond to the urgent resilience/recovery needs of the people affected by the LCB Crisis in Chad, CRS has applied for funding to implement project DECOLAK (Appui au développement socioéconomique durable des communautés et à la consolidation de la paix du Lac et du Kanem), a 6 year, 6 million Euro program through the Facility G5 Sahel. The program will seek to contribute to the promotion of peace, conflict prevention, and development in selected zones through (1) improved livelihoods and employment opportunities, (2) improved access to economic and social infrastructure and natural resource management natural resources, and (3) strengthened social cohesion and a positive perception of public actors.  As Program Manager, you will manage and provide technical oversight of the development and implementation of DECOLAK programming, ensuring effective systems and processes are in place that support high-quality programming advancing CRS’ work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its emergency and humanitarian response programming.


Roles and Key Responsibilities:

Provide management, guidance, and technical oversight of project activities with interventions in community infrastructure, agriculture & rural livelihoods, social cohesion, and local governance.

Throughout the project cycle, ensure project design, start-up, implementation, and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.

Effectively supervise and manage talent for the project, including a team of up 15-20 staff. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.

Lead the development of program learning – identify opportunities for learning, research, and publications in early recovery and nexus programming – and implementation of MEAL policies. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.

Contribute to the proactive pursuit of opportunities for new funding to ensure the growth of the Country Program (CP) development and humanitarian response portfolios in line with agency, regional, and Chad CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.

Oversee technical assistance and capacity-strengthening activities in community infrastructure construction/rehabilitation, livelihoods, and peacebuilding for staff and partner organizations to enhance program quality and impact.

Oversee the strengthening of partnerships relevant to the project and the appropriate application of partnership concepts, tools, and approaches.

Collaborate with the CRS senior management team to lead local representation for CRS to the local diocese and state/local government, ensuring Church and government authorities are regularly updated on CRS work in the area and that CRS activities align with local Church and host government strategies/initiatives, where possible.

Ensure CRS’ active participation and/or leadership in local sectoral or multi-sectoral coordination and security forums and the regular sharing of information and data internally within CRS and with other agencies to inform collective analysis and planning.

Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

Monitor staff adherence to security protocols, including ensuring that project staff are aware of and comply with, CRS personnel safety and security policies and procedures and the dissemination of safety and security Standard Operating Procedures (SOPs)/plans.


Basic Qualifications

Master’s Degree in International Development, International Relations, or in the field of humanitarian response required. Additional experience may substitute for some education.

Minimum of 5 years of experience in relevant field-based project management experience required, with preferably at least 2-3 years working in emergency, recovery, and/or resilience programming. Experience with community infrastructure construction/rehabilitation, social cohesion, governance, or livelihoods programming is a plus.

Experience in managing moderately complex projects with an international NGO in volatile security environments.

Required Languages – Excellent French language oral and written communication skills are required. Working proficiency in English strongly preferred. Knowledge of Arabic and local languages is a plus.

Travel – This position will be based in Ngouri, Chad, and will require regular travel to remote field sites as well as the capital, N’Djamena. Must be willing to travel up to 35%.

Knowledge, Skills, and Abilities

Strong analytical and problem-solving skills, with the ability to make sound judgments and decisions and offer innovative solutions.

Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.

Good presentation and facilitation skills.

Proactive, resourceful, solutions-oriented, and results-oriented.

Preferred Qualifications

Good experience in project grants management, including project design, preferably for grants from multiple public donors. Understanding of KFW (or German Government) grant provisions, policies, and guidelines, including reporting requirements will be an added advantage.

Proven experience in analyzing gender and applying gender-responsive methods to project implementation.

Demonstrated ability to write high-quality technical proposals.

Experience engaging with partner organizations.

MEAL skills and experience required.

Staff management experience and abilities that are conducive to a learning environment.

Strong familiarity and experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, and information management systems.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:  All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS; talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer

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