Health, Safety and Quality AssuranceCoordinator / Hazard Analysis and Critical Control Points (HACCP) Manager, Coordinateur Santé, Sécurité et Assurance Qualité / Responsable Analyse des Risques et Maîtrise des Points Critiques (HACCP), Yaoundé, Cameroun, poste #108602, Yaoundé, Hilton Cameroon
Role Responsibilities/ Responsabilités du rôle
A Health and Safety Coordinator is responsible for managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.
What will I be doing?
As a Health, Safety & Quality Assurance Coordinator, you are responsible for managing overall safety and risk management processes in the hotel to deliver a safe Guest and Member experience. A Health, Safety & Quality Assurance Coordinator will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage overall health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels
Implement safety risk management practices in line with the company’s health and safety policy
Actively reduce guest complaints relating to health and safety, fire safety and food hygiene
Reduce guest civil claims
Audit the hotel to confirm Health and Safety/Food Hygiene compliance
Train Health and Safety /Food Safety issues to managers, supervisors and colleagues
Liaise with outside contractors and sales staff on matters of Health and Safety and food safety
Assist the facilities department in monitoring contractors and enforcing Health and Safety standards as required
Carry out food poisoning investigations, writing to manufactures as required and analysing Hazard Analysis information
Liaise with facilities department to test fire and sprinkler systems and ensure they are on track with fire detection/prevention measures
Carry out weekly fire tours of the hotel, noting deficiencies and reporting to facilities
Monitor and document results following safety audits
Monitor and interpret microbiological results from food sampling of all hotel kitchens and advise accordingly
Carry out fire training on a three and six monthly basis and provide records of attendance
Tutor basic food hygiene courses for relevant hotel staff
Checks and ensures that garbage room hygiene is up to standard and method of garbage classification is approved.
Emphasizes the importance of FIFO (first in, first out) and date labelling systems.
Liaises with external agencies (laboratory, government bureau, health practitioners, etc.) on sanitary matters.
Liaises with outside contractors on matters of Health, Safety and Food Safety, assisting relevant departments in monitoring said contractors and enforcing above standards as required.
Collaborates with Executive Chef and other relevant parties to monitor and interpret microbiological results from food sampling of all hotel kitchens and advise accordingly.
Assist in the hotel’s environmental awareness and assist environmental champions where necessary
Responsible for recording, maintaining, and updating all documentation relative to the hotel’s operation including, but not limited to: Quality Assurance audits, Sanitation and Hygiene efforts and/or programs, Brand Quality Management reports, etc.
Periodically audits the effectiveness of said safety and security procedures, in addition to related training programs, and recommends revisions, improvements, and updates.
Monitors and documents results following safety audits.
Identifies opportunities to minimize workplace injuries, accidents, and health problems, and stops operations and activities that could harm staff or equipment.
Identifies potential security and safety risks, or undesirable conditions within and around the perimeter of the hotel. Evaluates situations and makes logical decisions on how to proceed and direct work.
Assists Security Coordinator in carrying out accident investigations to include the collection of evidence, interviewing of staff, and obtaining witness statements.
What are we looking for?
A Health, Safety & Quality Assurance Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good communication skills and people skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own
Experience in Health and Safety Management
Fire Safety Management/Risk Assessment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Bachelor Degree in health and safety
Group training certificate
Fire Safety Management/Risk Assessment
Hospitality industry experience
Fluent English and french
Between 30 and 45 years old
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Postuler (Apply for the job) sur son site Internet: https://jobs.hilton.com/us/en/job/HOT08YNX/Health-Safety-and-Quality-AssuranceCoordinator-Hazard-Analysis-and-Critical-Control-Points-HACCP-Manager
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