Custom Supervisor, Superviseur personnalisé, Cameroun, DHL Express

Custom Supervisor, Superviseur personnalisé, Cameroun, DHL Express

Role Responsibilities/ Responsabilités du rôle

Role Context

Coordinate implementation of customs and trade compliance strategy and plans to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies

Key Responsibilities:

Coordinate implementation of customs and trade compliance strategy and plans to optimize service and cost performance in the customs clearance activities

Monitor day-to-day operations of the team, prioritize and assign tasks to effectively utilize team’s resources, and meet work schedules and targets

Research, identify and obtain permits, licenses, certificates and authorizations required for customs clearance

Guide and monitor preparation of customs declarations and other required documents describing goods and materials being shipped

Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures

Control shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions

Arrange pickup, finalize booking and perform booking optimization

Follow-up shipment status in the export/ import area and during transport, and take actions for resolution of incidents

Understand and meet customer requirements, take corrective actions in case of deviations from customer requirements

Achieve high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation

Liaise with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance

Detect issues and opportunities, and implement improved practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs

Advice customers on legal (e.g. trade compliance – shipments to sanctioned countries) and customs topics

Bachelors Degree or Equivalent

Experience Level

More than 5 years

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