Restaurant Supervisor (Job Number: HOT08WE2), Superviseur de restaurant (Numéro de poste : HOT08WE2), Yaoundé, Hilton Hotels & Resorts

Restaurant Supervisor (Job Number: HOT08WE2), Superviseur de restaurant (Numéro de poste : HOT08WE2), Yaoundé, Hilton Hotels & Resorts

Role Responsibilities/ Responsabilités du rôle

Job Description – Restaurant Supervisor (HOT08WE2)

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor, will be responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations

Monitor, observe and assist in evaluating team member performance

Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

Ensure compliance with health, safety, sanitation and alcohol awareness standards

Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly

Assist in monitoring inventory and inventory control

What are we looking for?

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

High school diploma or diploma in hotel and restaurant service

At least 2 years of experience in F&B Supervision role

Strong leadership skills to effectively manage and motivate the team to high level of performance and exceed target

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Bilingual: fluent in French and English

Minimum 30 years old – maximum: 40 years old

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Passion for delivering exceptional levels of guest service

Previous experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Postuler (Apply for the job) sur son site Internet: https://hilton.taleo.net/careersection/us_hotel_ext/jobdetail.ftl?job=1330863&tz=GMT+05:30&tzname=Asia/Calcutta

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