Vehicle Operations Lead, Responsable des opérations des véhicules, Douala, MAX

Vehicle Operations Lead, Responsable des opérations des véhicules, Douala, MAX

Role Responsibilities/ Responsabilités du rôle

We are looking to hire an experienced Vehicle Operations Manager who will be responsible for managing the maintenance and repair of assets to ensure maximum operational efficiency and coordinating fleet administrative functions.

What You’ll Do:

Arrange and monitor vehicle condition inspections and reports including undertaking vehicle spot checks.

Ensure MAX assets are in Good Working Conditions

Ensure that all MAX vehicles are in proper operating condition and coordinate vehicle use according to established standards

Secure that MAX vehicles are equipped with necessary documents, equipment and accessories

Install GPS trackers on the entire fleet to monitor vehicle locations and drivers’ habits.

Maintain vehicle service schedules

Perform vehicle registration, insurance formalities and documentation regarding induction of new vehicles in the existing fleet.

Oversee routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management.

Work closely with the technicians to find ways to reduce downtime and monitor performance to ensure quality.

Manage all vehicles in the garage and ensure the assignment of bikes to Drivers

Coordinate asset deliveries, returns and transfers.

Document and report maintenance and repair records

Manage the activities of technicians to ensure effective time-management

Ensure timely and accurate processing and documentation of procurements / services related to the fleet.

Conduct all fleet activities in compliance with established standard operational standards

Manage relationships with local authorities to ensure all vehicles have necessary permits.

Participate in the preparation, planning and implementation of fleet activities in the team

Monitor, communicate and deal with driver requirements, complaints and other asset related issues

Conduct regular training with drivers on how to use their bikes efficiently

Assist response team in attending swiftly to Drivers with casualties and recover bike to the company

Inspect and record stock levels of Assets(bikes and accessories) to identify shortages

Manage and monitor asset inventory to avoid theft, loss or damages.

Prepare and escalate requisitions for spare parts for vehicles

Prepare detailed reports on inventory operations, stock levels, and adjustments.

Maintain accessible and up-to-date inventory records

Report any accidents, insurance, license renewal or other documentation issues.

Reconcile fleet insurance database periodically

Coordinate and facilitate timely reporting of eventualities like accidents and breakdowns

Compile and submit monthly vehicle utilization as well as carpool and movement reports.

Record and maintain Driver Activity Log Book (Sign-in, Sign-out etc)

Ensure accurate records are maintained.

Perform other related duties and responsibilities as directed by the team lead

Interpret data, analyze results using statistical techniques and provide ongoing reports.

Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality

Acquire data from primary or secondary data resources and maintain databases/data systems

Identify, analyze and interpret trends or patterns in complex data sets.

Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.

Work with line manager to prioritize business and information needs

Proper escalation of driver’s non-compliance to standards and guidelines to relevant operations unit

Prompt implementation of necessary corrective measures on driver


What You’ll Need:

Degree in Logistics, Engineering or other related field (

Experience in the transportation industry.

Technical Prowess in Motorcycles

Solid knowledge of practical logistics procedures and experience maintaining fleet and assets.

Experience in emergency response.

Ability to ride a bike

Confidence to be assertive with drivers when required

Reasonable degree of Computer literacy

Problem Solving

Critical and Analytical Thinking

An ability to prioritize, plan and organize work in a busy environment

Leadership Skills

Exceptional interpersonal skills.

Exceptional Oral and Written Communication Skills


Competitive pay & benefits

Premium Health insurance cover

Consistent Learning and Development

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