Growth Operations Manager, Responsable des Opérations de Croissance, Douala, MAX

Growth Operations Manager, Responsable des Opérations de Croissance, Douala, MAX

Role Responsibilities/ Responsabilités du rôle

We are looking to hire a reliable and diligent Growth Operations Manager who will be responsible for driving growth and marketing operations to deliver and support 10,000+ Drivers

What You’ll Do:

Communicate growth objectives to team members

Maintain updated communication documentation for Growth and Marketing

Research and recommend new sources for growth

Ensure all Growth Processes are followed in line with documented procedures and standards

Build networks to scale up Growth Operations

Review Growth Team applicants to evaluate their fit for the role

Ensure that Champions are provided with the right information before activation

Research new ideas and anticipate future threats and opportunities

Analyze, identify and suggest untapped candidate pools

Ensure the Training and Onboarding Team is thorough in assessment of candidates

Use available database to track customers or individuals who owe the organization

Drive marketing and brand development for MAX – People, Champions, Products and Service

Design and execute detailed data-driven marketing and brand development strategy

Develop and implement creative and innovative out-of-the box marketing campaigns to increase TOF

Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy

Research and activate new brand development channels

Research and activate a diverse range of distribution channels for maximum visibility

Manage creation, publishing and distribution of engaging images/articles/videos/content

Develop and leverage strategic partnerships and agencies to grow the MAX Brand

Deliver daily/weekly performance targets across all marketing/engagement channels

Ensure the Implementation of stated team and company strategies, goals, objectives and procedures

Ensure the execution of strategies, tactics, funnels and procedures

Enforce the use of appropriate methods, frameworks and channels to source for and test candidates

Management of external relationships e.g. recruitment agent/agencies

Optimize processes for effective and efficient budget use

Supervise and oversee the Driver recruitment team

Work with asset ops team to ensure that Champion activation process is error free

Work with line manager to prioritize business and information needs

Delegate responsibilities to ensure team members are engaged to the tasks

Promote the company’s mission and values

Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Ensure Constant update of TOF conversation

Prepare periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited

Ensure the record of individual performance of tele sales team


What You’ll Need:

Track record of managing recruiters for multiple clients

Strong knowledge of recruitment practices, metrics, and guidelines.

Detail oriented

Excellent leadership and project management skills

Superb sales and management skills

Excellent verbal and written communication

Superb sales and management skills

Excellent verbal and written communication

Able to initiate and maintain strong relationships with people from all types of background

Strong problem solver, with hands-on approach to plan and execute well

A start-up attitude- willingness to work hard to get things done

Ability to make discretionary judgment and to manage and impart confidential information


Competitive pay & benefits

Premium Health insurance cover

Consistent Learning and Development

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