Landside Transportation Execution Agent (Export & CFS focal), Douala, A.P. Moller – Maersk
Role Responsibilities/ Responsabilités du rôle
Maersk is brilliant at incubating talent and for the right candidate, the opportunities are endless to grow within the organization with horizontal or vertical moves basis consistently strong performance.
We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy.
We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
As Execution agent, you will execute, support and supervise daily export operations tasks, in accordance with agreed procedures, so as to deliver results within specified transit time.
Plan accordingly and timely all Export and CSF files with relevant stakeholders
Responsible for ensuring a cost-efficient preparation and execution of the daily transport plan
Work closely with vendors, customer service and CHB teams to achieve customer satisfaction through pro-active resolution of any unscheduled delays.
Ensure that the planning system is updated timely and accurately to reflect daily business activity
Attend the daily departmental operations briefing to understand the daily/weekly priorities whilst maintaining a constant focus on process improvement
Building and maintaining a strong working relationship with the equipment team
Focal point of interface between internal stakeholders (CX Team + CHB) with vendors
Responsible to plan export positioning by providing to the transporter the booking confirmation, release order and management of container seals.
RTC invoices request once file validated by us (Export) or by the customer’s forwarder (CFS) , and payment follow up.
Code CAMCIS and BEE requests once customs duties paid
Follow up for shipping lines invoices request once received loading confirmations. Follow up as well with payment
DPWS vendor pre-alert, invoicing and payment
Pre-alert to DPWS for export shipment
Requests for cash, transfer cash to depot and collect justifications at the end
Timely Trakit updates and IOU justifications (where applicable)
To ensure operations are conducted in a manner consistent with and loyal to the A.P. Moller – Maersk values
Assist with any other tasks when required by the Operations management team
Who we are looking for
Has a first experience in Operations & Customer Service
Logistics and services experience
Experience in custom clearance and landside transportation.
Is a natural team player
Is passionate, energetic, driven and motivated
Is a self-starter
Excellent writing & communication skills in both French & English
Pro-active at addressing issues and advising contingencies
Has strong attention to details
Holds a high sense of urgency
Postuler (Apply for the job) sur son site Internet: https://www.maersk.com/careers/vacancies/wd/Landside-Transportation-Execution-Agent–Export—CFS-focal-_R31401-1/jt-landside-transportation-execution-agent-(export-cfs-focal)
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