Bill Concierge Services Manager, Stamford, Rockefeller Capital Management

Bill Concierge Services Manager, Stamford, Rockefeller Capital Management

Role Responsibilities

Job Description

About Rockefeller Capital Management

Rockefeller Capital Management is a leading independent financial services firm led by President & Chief Executive Officer Gregory J. Fleming, offering global family office, wealth management, asset management and strategic advisory services to ultra-high-net-worth individuals, families, institutions, and corporations. The firm oversees more than $95 billion of client assets. Headquartered in New York City, the firm has over thirty offices across the United States.

Rockefeller Capital Management launched in March 2018 following the acquisition of Rockefeller & Co., Inc., the legacy Rockefeller family private investment office. Our firm is built upon the 140-year history of excellence in global family office and investment management of the Rockefeller family.


The Bill Concierge Services Manager is responsible for the overall direction and management of the bill pay services for Rockefeller clients. This individual directs the activities of the team and will be responsible for leading an end-to-end process transformation to improve workflows and better leverage technology across the function.


  • Oversees the team managing bill pay services
  • Review weekly and monthly client reporting for accuracy
  • Partner with the Client Advisors teams to evaluate client needs and provide advise on ongoing bill pay services
  • Responsible for solving accounting problems and maintaining accurate books and records for clients and their related entities
  • Collaboration with third-party vendors and other financial institutions
  • Oversees the creation and ongoing management of contracts related to bill pay services
  • Lead in the identification and implementation of systems and processes to support the function


  • Bachelor’s Degree required in Accounting or related field
  • 5-7 years of accounting or accounts payable experience preferred
  • 3+ years of management experience preferred
  • Experience with or bill payment service, a plus


  • In depth knowledge of accounting and bill pay processes
  • A proven track record across all aspects of operational and strategic planning.
  • Strategic thinker, passionate about identifying opportunities and driving change.
  • Intellectually curious, global perspective, high energy, driven, ambitious, commercial; Wants to win and works well in fast-paced environment.
  • Adaptable, comfortable in ambiguity. Knows how to solve problems, communicate ideas, drive agendas, and build consensus.
  • Creative problem-solving skills and entrepreneurial mindset with ability to manage small teams with limited resources.


Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.

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