Officer, Cash and Voucher Assistance, Officier, Assistance en espèces et bons, Yaoundé, The IFRC

Officer, Cash and Voucher Assistance, Officier, Assistance en espèces et bons, Yaoundé, The IFRC

Role Responsibilities/ Responsabilités du rôle

The Cluster CVA Officer will provide technical advice to improve the quality and accountability of cash interventions, practical solutions for challenges in cash interventions, support the procurement of Financial Services Providers for National Societies in the region, strengthen CVA capacities, and facilitate the technical coordination among partners on cash interventions. The position will support decision making and implementation, as well as increasing the accountability of National Societies assisting crisis-affected people with timely and quality cash and voucher assistance. The position directly supports: Cameroon, Equatorial Guinea, Sao Tomé & Principe and Gabon and furthermore advices 5 other countries.

The incumbent will also be responsible for providing technical support to NSs on their cash preparedness journey with the objective to have them ready to deliver, when appropriate, CVA in a timely, accountable and effective manner at any time and at any scale. This will ensure that emergency responses being implemented by those NSs are always routinely considered for CVA during response options analysis and are based on informed decisions. The incumbent will also support the mainstreaming of CVA across all operations / plans when relevant.

Furthermore, the CVA Officer will lead a Community of Practice (CoP) across National Societies in Central Africa. The CoP is a learning and exchange platform between National Societies engaged in or interested in engaging in CVA. Other participants in the CoP are Partner National Societies, other relevant IFRC staff and ICRC staff. The CoP covers Cameroon, Equatorial Guinea, Sao Tomé & Principe, Gabon, Republic of Congo, Democratic Republic of Congo and Central African Republic, Burundi and Tchad.

The CVA Officer will work in close coordination with the Regional CVA Coordinator (based in Nairobi) and the Cluster focal points for Disaster Management, Procurement and Preparedness. The CVA officer will collaborate and seek support from the Regional Cash CVA Coordinator and the Cash Hub as needed.

Job Duties and Responsibilities

Working together with technical coordinators of the Cluster and the Regional CVA Coordinator, the CVA Officer will work within the following areas:

CVA design, implementation and monitoring:

Support the implementation and revision of all CVA activities included in National Societies (NS) of the Central Africa Region response plans and budgets

Provide direct support to the IFRC team and the NS setting up cash and voucher assistance interventions

Ensure completion of cash planning, preparation and rollout of activities in NS with a cash component within DREF’s

and Emergency Appeals

Ensure that market assessment, financial service provider mapping, tendering and contracting are conducted in due time to have a timely and effective implementation that meets the programme objectives in the Central African NS that use cash or vouchers as a response tool

Monitor progress of cash interventions of the NS with a cash component in the Central Africa Region, and collect required reporting documentations per IFRC standards

CVA preparedness:

Support the procurement process of Financial Service Providers carried out by the NSs in coordination with the Regional Office

Support cash preparedness efforts in relevant NS and IFRC Country Cluster Delegation, including capacity self- assessments, trainings and other capacity strengthening efforts

Ensure beneficiary communications, feedback mechanisms and accountability structures are set up in each NS planning to or implanting CVA

Ensure standard tools are customized by NSs for their respective CVA interventions and standards are applied to the various areas in which the CVA will be implemented in the country, based on the RCRC Movement Cash in Emergencies toolkit

Assist NSs in developing the process and post-distribution monitoring system including market monitoring that provide systematic and standards indicators for CVA implemented through emergency responses.

Liaise with Finance and Logistic to ensure that standard procedures linked to CVA are well applied, especially in FSP procurement

Job Duties and Responsibilities (continued)

CVA coordination and reporting:

Set-up and support coordination on CVA between Movement colleagues, including the ICRC, Partner National Societies (PNS) and the implementing National Societies; both through the cross-cutting CVA CoP but also at national levels

Give support to Produce or report into monthly reports of cash and voucher delivered assistance in all National Society members of the CoP having a cash component within their programmes

Ensure that CVA key messages and relevant information are effectively disseminated to CoP members

Support annual processes of counting cash (global level)

When relevant, engage in coordination with other stakeholders in the supported countries (Cash working Group, NGOs, WFP, etc.)

Ensuring the implementation and monitoring of the ECHO PPP CVA component in Cameroon and Chad

The ECHO PPP project is a project implemented in 12 National Societies in Africa, including Cameroon and Chad. The role of IFRC in these two countries is to provide technical support to ensure that the CVA Component is implemented according to IFRC standards. The CVA Officer will therefore work closely with the CVA focal points of these two NS and the Global ECHO PPP Cash Delegate to fulfil the following tasks:

Ensure that FSP’s terms of reference are drawn up for this specific project and that the FSP meets all its commitments.

With NS, ensure reporting and reconciliation of distributions.

Support NS to ensure that affected populations, the communal, administrative, and traditional authorities as well as the line ministries know and understand the objectives and their roles in the projects and participate actively in their implementation.

With the ECHO PPP Cash Delegate, prepare the tools and methodologies for the identification of beneficiaries and the collection of baseline data at the beginning and end of the project with the validation of the PMER department.

Support NS to plan the activities and ensures that the activity schedule is respected. In case of significant delay in the implementation of the project, he/she immediately informs his/her line manager and proposes solutions to remedy the situation.

Ensure the capitalization of all documents, tools and training produced within the framework of the project and makes sure that the sources of verification mentioned in the project proposal are available.

Other tasks:

Support the DCPRR Coordinator on other tasks related to this Department in both preparedness/prevention and response activities.



University degree or professional qualification in Humanitarian Assistance or another relevant area

Cash Level 2 Training

Market Assessment Training


Practical Emergency Cash Transfer Training (PECT) or other relevant high-level cash training

Technical training in disaster preparedness, response and recovery

ODK or KoBo Training



At least 5 years of experience in humanitarian assistance

At least 3 years of experience implementing or coordinating cash and voucher responses within a humanitarian context

Demonstrated experience in assessments which including market and cash feasibility considerations

Proven capacity strengthening experience with National Societies or national or local partners, delivering trainings and providing on the job training and coaching

Understanding of data protection and data responsibility in humanitarian action


Experience in financial service provider procurement

Experience with integrated data management tools such as Red Rose

Experience living and working in challenging and multicultural environments

Knowledge, Skills and Language


Sound knowledge of and commitment to, a holistic approach to disaster management, with a particular understanding of recovery, and proven experience in cash and voucher assistance

Proven skills in strategic and operational planning, budgeting and reporting emergency response that include CVA

Understanding of the key issues relating to delivering cash at scale and skills to address them

Knowledge of feedback and response mechanism, including of appropriate methods of beneficiary communication and channels.

Strong analytical and problem-solving skills with independent decision-making capacity and the ability to think strategically while under pressure

Excellent communication and inter-personal skills with the ability to represent the

International Federation and to negotiate and influence people’s opinions

Ability to transfer knowledge, skills, and/or abilities to staff and volunteers

Fluently spoken and written French and English


Good understanding of food security, shelter, livelihoods, and WASH interventions

Competencies and Values

Respect for diversity, integrity, professionalism, accountability, Communication, collaboration and teamwork, judgement and decision making, creativity and innovation, building trust

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