Trade Client Manager for WCA Sales, Chargée de clientèle commerciale pour les ventes WCA, Douala, Citibank

Trade Client Manager for WCA Sales, Chargée de clientèle commerciale pour les ventes WCA, Douala, Citibank

Role Responsibilities/ Responsabilités du rôle

Position objective

The role of the Trade Client Manager (TCM) is to manage the Trade relationship across a portfolio of Clients across the 5 countries within West and central Africa.  This client facing and revenue-generating role is tasked with expanding Citi’s Trade relationship and supporting our clients’ trade finance, Trade working capital and Trade Services needs. Citi’s TCM group is organized across three industry pillars, covering Industrials, Consumer & Healthcare, and Technology, Media and Telecommunications.

Successful candidates will have an opportunity to:

Lead regular interactions with the senior Treasury and Procurement leadership of our Trade portfolio of companies the bank deals with within the WCA countries.

Build a comprehensive knowledge and understanding of trade Finance, Trade working capital  and Trade Services solutions

Identify opportunities and pitch Trade solutions to your portfolio of clients

Develop an in-depth understanding of the client’s needs and their trade flows related to both exports and imports

Work in a dynamic and impactful environment

Key Responsibilities:

Act as a trusted advisor covering Trade products

Originate new deals to deliver incremental growth

Be the primary point of contact for top ICG clients across all Trade products

Conduct regular client visits

Advise clients how they can mitigate risk and address their working capital needs through the application of Citi solutions

Create and execute against client plans

Work in close partnership with Relationship and Banking teams

Negotiate legal agreements

Ensure a pristine risk and control environment overseeing $100mm+ of credit facilities

Work on key product initiatives of the bank to enhance our clients’ experience

Business Travel will be required for this role (25% of total work time)

Development Value:

Develop industry expertise

Become a subject matter expert across Trade products including Trade Finance, Trade Services, and Supply Chain Finance

Develop extensive knowledge in credit and risk

Develop leadership and relationship skills

Build an internal network across multiple divisions of the bank

Section 4: Job Qualifications


Prior knowledge of Trade products, including Guarantees, Letters of Credit, Receivables Financing, Trade Loans, and Supply Chain Finance

Relationship management

Risk and Credit


Adept interpersonal skills to navigate across complex organizations and build relationships with clients, team members and internal partners

Strong project management skills

Ability to lead initiatives across the region with multiple stakeholders

Ability to develop creative and innovative solutions


University degree preferred

Post-graduate level desirable


Excellent written and verbal communication

Teamwork; a natural team player

Innovative and creative approach to client solutions

Enthusiastic, energetic, resilient

Self-starter with a strong work ethic

Adaptable to diverse working environments.


Job Family Group:

Institutional Trading


Job Family:

Trade Support


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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