Analyst I, Identity and Access Management – (210000P6), Analyste I, Gestion des identités et des accès – (210000P6), Catholic Relief Services

Analyst I, Identity and Access Management – (210000P6), Analyste I, Gestion des identités et des accès – (210000P6), Catholic Relief Services

Role Responsibilities/ Responsabilités du rôle

Analyst I, Identity and Access Management – (210000P6)


Job Title: Analyst I, Identity and Access Management

Reports to:  Senior Manager, Data Protection and Information Security

Department:  259 – 259.Information Security & Process Governance

Salary Grade: 9

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

The Analyst, Identity and Access Management is responsible for executing and administering CRS Information Security Identity and Access functions and supporting systems. Responsibilities will include overall systems management; support and execution of Identity and Access Management (IAM) strategy and the related solutions/projects; organizational awareness, processes and procedures and compliance with audits/assessments related to security administration.

Working closely with the Senior Manager, Data protection and Information Security, the Analyst, Identity and Access Management will require coordination, communication with all levels of CRS business, Project Management Office, and Information Technology teams to execute automated access provisioning solutions. This Analyst will need to demonstrate leadership, drive, and agility within the IAM.

Job Responsibilities:

Execute the unit’s strategic roadmap and all business-related identity management integration projects

Execute Identity and Access Management program at the organization level ensuring IAM Best Practices are being followed

Implement provisioning and de-provisioning of user access to various enterprise systems and applications. Create accounts, assign permissions, delete accounts, and complete the appropriate modifications when a user’s role changes in accordance with CRS’s Standards and Procedures.

Ensure compliance with audit requirements for security access and administration functions

Coordinate, plan and prioritize a varied workload related to Identity and Access management technologies working with all levels within the organization

Assist in development of documentation, subject training, and other knowledge material on IAM

Build working relationships with IAM vendor product management, development and engineering teams

Assess existing processes and suggest new ones that most effectively anticipate, manage and reduce risk

Maintain regulatory awareness and compliance and ensure adherence to risk-related policies and best practices

Demonstrate and embed the behaviors and competencies that create a risk management mind-set in the organization

Work as part of a security incident response team as required

Personal Skills:

Highly proactive and able to work independently.

Excellent written communication skills, demonstrating the ability to document Information Security policy and briefings with purpose, clarity, and accuracy

Strong inter-personal and group/team process skills, problem-solving and judgment skills.

Demonstrated experience working and interfacing with cross functional teams

Strong systems thinking and analytical approaches to problem solving.

Very good presentation and listening skills.

Culturally sensitive and patience.

Demonstrated commitment to organizational learning and development.

Demonstrated effectiveness in a customer facing role

Required/Desired Foreign Language:

English is required, French is a plus

Travel Required:

Occasional travel, approximately 5-10%

Supervisory Responsibilities:


Key Working Relationships:

Internal: Members of the Global Knowledge and Information Management (GKIM) Department, leaders of CRS’ regional ICT organizations, ICT staff, and owners of CRS business systems.

External: NetHope and IT Vendors, peers from other NGO’s and consortiums focused on use of ICT in the relief and development sector.


Basic Qualifications:

Bachelor’s degree in IT related field or equivalent experience.

Minimum of 5 years’ experience in security administration operations, provisioning systems, tools and processes

Exceptional understanding of managing identity and access management technology solutions including integrations, application deployments and operational management

Experience of Identity Governance & Administration, Access Management & Federation

Experience facilitating business process design as it relates to managing identities and access privileges

Experience with Role Based Access Control and Definition

Experience with Microsoft Windows operating systems, Windows Active Directory Services, Azure AD and Office 365.

Strongly prefer experience with Privilege Access Management solutions, Cloud IAM best practices and multi-factor authentication solutions among other technologies

Experience in managing Information Security compliance.

In depth knowledge of Information risk concepts / relating business needs to security controls.

Excellent analytical, problem solving, and decision-making skills, applied with a solution-focused attitude.

Experience in providing help desk services.

Proficiency in the use of help desk tools.

ITIL Foundation certification. Any of the following certification is a plus: CCSP, CISA, GCIA, CSSLP

Good grasp of the technologies in use in CRS.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.


Continuous Improvement & Innovation

Builds Relationships

Develops Talent

Strategic Mindset

Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:  All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

EOE/M/F/D/V – CRS is an Equal Opportunity Employer.

Primary Location: HQ-US-Maryland

Other Locations: Central Africa, Latin America and Caribbean, Southern Africa, West Africa, East Africa, HQ-United States, Asia

Job: ICT

Organization: Catholic Relief Services

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Job Posting: Jun 10, 2022, 8:55:19 AM

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