Analyst, International Roaming, Analyste, Itinérance internationale, Douala, MTN Cameroon
Role Responsibilities/ Responsabilités du rôle
Mission/ Core purpose of the Job: (Short description):
– Analyze international roaming business performances including roaming margins, and propose solutions to achieve targets
– Perform end to end roaming business controls and propose solutions to avoid revenue, cost and margin leakages for MTN Cameroon
– Manage issues and complaints from partners and customers related to inbound and outbound roaming
Operational Delivery:
- Generation of qualitative pipeline via permanent customer needs assessment via discovery visits and workshops
- Design, pricing and technical proposal writing of complex customer solutions
- Conduct Proof of concept, demo and deliver high quality presentations of solutions (or speak to customer events)
Key Performance Indicators
- Coordinate commercial relationship between MTN Cameroon and MTN GlobalConnect related to international roaming services, products and coverage
- Coordinate relationship between MTN Cameroon, operators worldwide and the clearing house to fix issues and complaints
- Act as a trusted advisor and technical consultant for all products and technologies related to international roaming
- Monitor competitors’ international roaming products and services and propose strategies to be leader in Cameroon
- Propose strategies to achieve international roaming revenue and cost targets
- Follow up international roaming financial settlement with MTN GlobalConnect and the clearing house
- Monitor international outbound and inbound roaming margin per month; propose actions to fix the cases of negative margin and provide related reports
- Monitor international roaming performances on a daily and monthly basis; propose actions to fix the Gaps and provide related reports
- Perform end to end controls on revenue and cost traffic for inbound and outbound roaming on a weekly basis
- Coordinate international roaming projects between MTN Cameroon and other parties
Education:
- Minimum of 03 years degree/Engineering in Telecommunications or equivalent
- Fluent in language of country with basic command of English
Experience:
– Minimum of 03 years’ experience in traffic and statistics management
– Minimum 03 years experience in commercial roaming management
– Minimum 03 years experience in roaming pricing
– Minimum 02 years experience in interconnect environment
Training:
– Commercial negotiation
– Product management
– Traffic management
– Risk Management
– CCNA/ICND 1 fundamentals of networking
– MTN P10 Closed Loop Feedback
– MIS
– Line/ Employee Effectiveness
-ICT for Non-technical Staff
-Telecoms A-Z
-MTN Customer Experience (Basics)
Postuler (Apply for the job) sur son site Internet: https://www.linkedin.com/jobs/view/3039157940/
The Weekly Job Report, Le rapport de travail hebdomadaire, 4/18/2022: https://afriquejobs.com/2022/04/18/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-04-18-2022/
All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html
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