Analyst, International Roaming, Analyste, Itinérance internationale, Douala, MTN Cameroon

Analyst, International Roaming, Analyste, Itinérance internationale, Douala, MTN Cameroon

Role Responsibilities/ Responsabilités du rôle

Mission/ Core purpose of the Job: (Short description):

– Analyze international roaming business performances including roaming margins, and propose solutions to achieve targets

– Perform end to end roaming business controls and propose solutions to avoid revenue, cost and margin leakages for MTN Cameroon

– Manage issues and complaints from partners and customers related to inbound and outbound roaming

Operational Delivery:

  • Generation of qualitative pipeline via permanent customer needs assessment via discovery visits and workshops
  • Design, pricing and technical proposal writing of complex customer solutions
  • Conduct Proof of concept, demo and deliver high quality presentations of solutions (or speak to customer events)

Key Performance Indicators

  • Coordinate commercial relationship between MTN Cameroon and MTN GlobalConnect related to international roaming services, products and coverage
  • Coordinate relationship between MTN Cameroon, operators worldwide and the clearing house to fix issues and complaints
  • Act as a trusted advisor and technical consultant for all products and technologies related to international roaming
  • Monitor competitors’ international roaming products and services and propose strategies to be leader in Cameroon
  • Propose strategies to achieve international roaming revenue and cost targets
  • Follow up international roaming financial settlement with MTN GlobalConnect and the clearing house
  • Monitor international outbound and inbound roaming margin per month; propose actions to fix the cases of negative margin and provide related reports
  • Monitor international roaming performances on a daily and monthly basis; propose actions to fix the Gaps and provide related reports
  • Perform end to end controls on revenue and cost traffic for inbound and outbound roaming on a weekly basis
  • Coordinate international roaming projects between MTN Cameroon and other parties


  • Minimum of 03 years degree/Engineering in Telecommunications or equivalent
  • Fluent in language of country with basic command of English


– Minimum of 03 years’ experience in traffic and statistics management

– Minimum 03 years experience in commercial roaming management

– Minimum 03 years experience in roaming pricing

– Minimum 02 years experience in interconnect environment


– Commercial negotiation

– Product management

– Traffic management

– Risk Management

– CCNA/ICND 1 fundamentals of networking

– MTN P10 Closed Loop Feedback


– Line/ Employee Effectiveness

-ICT for Non-technical Staff

-Telecoms A-Z

-MTN Customer Experience (Basics)

Postuler (Apply for the job) sur son site Internet:

The Weekly Job Report, Le rapport de travail hebdomadaire, 4/18/2022:

All companies hiring (Entreprises qui emploi au Cameroun):

More jobs (Plus d\’offres d\’emploi):