Analyst Business Performance & Reporting, Analyste de la performance commerciale et des rapports, Douala, MTN Cameroon

Role Responsibilities/ Responsabilités du rôle

Mission/ Core purpose of the Job: (Short description):

• Support and follow up the achievement of Enterprise Business targets by providing the department’s management with a consolidated, accurate and analysed view on overall performance (sales, revenue and after-sales), forecast and assumptions for an informed strategic & tactical decision-making.

Operational Delivery:

Planning:

• Facilitate Departmental Strategy Planning sessions

• Provide inputs for Operational Budget planning in line with strategy and monitor spend

• Identify and recommend prioritization for growth opportunities to deliver revenue objectives

• Ensure a periodic maintenance and updating of Business Planning and forecasting Model;

• Lead the preparation and timely provision of quarterly sales and revenue forecasts

• Act as a key contributor for strategic risks identification, mitigation and monitoring

• Provide relevant input and insight for Enterprise Solutions strategic decisions

Reporting & Analytics:

• Manage effective collaboration with IS to ensure data integrity and reporting requirements are met

• Ensure Business performance analysis and reporting are timely provided

• Ensure timely reporting to MTN Group (on revenue and product performance, churn management, SMEs and large accounts market analysis)

• Ensure timely monitoring and relevant analysis & forecasts derive from the optimized usage of SPANCO

• Oversee the implementation and update of the departmental dashboard

• Ensure review and validation of revenue before being reported by Finance Department

• Coordinate offers and customers’ behaviours analysis, make relevant recommendations for revenue increase and ensure deriving actions are taken.

• Ensure Pre-Sales and After-sales performance analysis, including quality assurances, collections and billing

• Lead the Enterprise Customer Value Management (E-CVM) Analytical function

Process:

• Ensure calculation and payment of sales commissions are timely performed

• Ensure billing of all services delivered to customers and the revenue recognized by finance accordingly

• Ensure implementation of business risk and audit recommendations

• Ensure effective set-up, communication and implementation of Enterprise Solutions processes (Sales, performance analysis, sales funnel, SPANCO…)

• Drive contracts management for the department to ensure effectiveness and full compliance for Clients, Business & Strategic Partners, Solutions Integrators

Strategy Implementation

– Assist in the creation of sub-divisional strategy in line with overarching divisional goals

– Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support

Governance

Adhoc and Operational Meeting

– Set up / participate in adhoc and operational meetings

– Report at process and functional level

Escalations

– Manage and resolve escalations that have impact on critical path of service delivery

– Escalate issues that will result in significant time, scope, employee / client or cost impact if not resolved

– Manage and provide solutions to issues that require formal resolution

Opco Operational

– Set up and manage project status meetings

– Review and identify key risks, issues and dependencies and set mitigation actions

– Manage budgets

– Sign-off / make decisions regarding operational changes

Performance

– Provide input to the performance review of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs

– Create and monitor plan for continuous improvement

Reporting

– Provide input into the review of reports on a monthly basis from the CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation

– Review reports on specific projects as per the defined timelines as and when necessary

Budgets

– Assist in managing the sub-divisional budgets in line with business objectives

– Assist in managing project initiative budgets in line with business objectives

Education:

• 3-year-Degree in Statistics, Computer Science, Business Performance Management, Sales & Marketing, or any related field.

Experience

• 5 years of relevant experience in an Enterprise sales environment, with at least 3 years of coordinating Business planning, performance analysis and reporting, operational expenditure analysis and sales & revenue forecast.

Training:

• Business analysis and reporting

• ICT solutions

• Internal Information Systems & Financial Systems

• Presentation skills

• Time management

• People Management

• Finance for non-financial

• Oracle SQL

• Advanced Excel & PowerPoint

• Visualization tools

Skills/ competencies:

• Organizing & planning skills

• Analytical & critical mind

• Ability to present information in a synthetic, coherent and relevant manner

• Ability to translate figures into meaningful information for decision-making

• Problem solving skills

• Ability to work under pressure

• Ability to deliver results within short timelines

• Interpersonal skills

Postuler (Apply for the job) sur son site Internet: https://www.linkedin.com/jobs/view/3039161106/

The Weekly Job Report, Le rapport de travail hebdomadaire, 4/18/2022: https://afriquejobs.com/2022/04/18/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-04-18-2022/

All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html

More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/