Analyst Business Performance & Reporting, Analyste de la performance commerciale et des rapports, Douala, MTN Cameroon
Role Responsibilities/ Responsabilités du rôle
Mission/ Core purpose of the Job: (Short description):
- Support and follow up the achievement of Enterprise Business targets by providing the department’s management with a consolidated, accurate and analysed view on overall performance (sales, revenue and after-sales), forecast and assumptions for an informed strategic & tactical decision-making.
Operational Delivery:
Planning:
- Facilitate Departmental Strategy Planning sessions
- Provide inputs for Operational Budget planning in line with strategy and monitor spend
- Identify and recommend prioritization for growth opportunities to deliver revenue objectives
- Ensure a periodic maintenance and updating of Business Planning and forecasting Model;
- Lead the preparation and timely provision of quarterly sales and revenue forecasts
- Act as a key contributor for strategic risks identification, mitigation and monitoring
- Provide relevant input and insight for Enterprise Solutions strategic decisions
Reporting & Analytics:
- Manage effective collaboration with IS to ensure data integrity and reporting requirements are met
- Ensure Business performance analysis and reporting are timely provided
- Ensure timely reporting to MTN Group (on revenue and product performance, churn management, SMEs and large accounts market analysis)
- Ensure timely monitoring and relevant analysis & forecasts derive from the optimized usage of SPANCO
- Oversee the implementation and update of the departmental dashboard
- Ensure review and validation of revenue before being reported by Finance Department
- Coordinate offers and customers’ behaviours analysis, make relevant recommendations for revenue increase and ensure deriving actions are taken.
- Ensure Pre-Sales and After-sales performance analysis, including quality assurances, collections and billing
- Lead the Enterprise Customer Value Management (E-CVM) Analytical function
Process:
- Ensure calculation and payment of sales commissions are timely performed
- Ensure billing of all services delivered to customers and the revenue recognized by finance accordingly
- Ensure implementation of business risk and audit recommendations
- Ensure effective set-up, communication and implementation of Enterprise Solutions processes (Sales, performance analysis, sales funnel, SPANCO…)
- Drive contracts management for the department to ensure effectiveness and full compliance for Clients, Business & Strategic Partners, Solutions Integrators
Strategy Implementation
– Assist in the creation of sub-divisional strategy in line with overarching divisional goals
– Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support
Governance
Adhoc and Operational Meeting
– Set up / participate in adhoc and operational meetings
– Report at process and functional level
Escalations
– Manage and resolve escalations that have impact on critical path of service delivery
– Escalate issues that will result in significant time, scope, employee / client or cost impact if not resolved
– Manage and provide solutions to issues that require formal resolution
Opco Operational
– Set up and manage project status meetings
– Review and identify key risks, issues and dependencies and set mitigation actions
– Manage budgets
– Sign-off / make decisions regarding operational changes
Performance
– Provide input to the performance review of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
– Create and monitor plan for continuous improvement
Reporting
– Provide input into the review of reports on a monthly basis from the CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
– Review reports on specific projects as per the defined timelines as and when necessary
Budgets
– Assist in managing the sub-divisional budgets in line with business objectives
– Assist in managing project initiative budgets in line with business objectives
Education:
- 3-year-Degree in Statistics, Computer Science, Business Performance Management, Sales & Marketing, or any related field.
Experience
- 5 years of relevant experience in an Enterprise sales environment, with at least 3 years of coordinating Business planning, performance analysis and reporting, operational expenditure analysis and sales & revenue forecast.
Training:
- Business analysis and reporting
- ICT solutions
- Internal Information Systems & Financial Systems
- Presentation skills
- Time management
- People Management
- Finance for non-financial
- Oracle SQL
- Advanced Excel & PowerPoint
- Visualization tools
Skills/ competencies:
- Organizing & planning skills
- Analytical & critical mind
- Ability to present information in a synthetic, coherent and relevant manner
- Ability to translate figures into meaningful information for decision-making
- Problem solving skills
- Ability to work under pressure
- Ability to deliver results within short timelines
- Interpersonal skills
Postuler (Apply for the job) sur son site Internet: https://www.linkedin.com/jobs/view/3039161106/
The Weekly Job Report, Le rapport de travail hebdomadaire, 4/18/2022: https://afriquejobs.com/2022/04/18/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-04-18-2022/
All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html
More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/