COUNTRY OPERATIONS MANAGER_CAMEROON, RESPONSABLE DES OPÉRATIONS PAYS_CAMEROUN, DHL Cameroon

COUNTRY OPERATIONS MANAGER_CAMEROON, RESPONSABLE DES OPÉRATIONS PAYS_CAMEROUN, DHL Cameroon

Role Responsibilities/ Responsabilités du rôle

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Role Context

Overall management and control of country vehicle fleet, security, operational performance (air and ground), customs affairs matters, Import and Export process, planning and implementation of day to day running of the warehouse, staff allocation and relocation. To promote and maintain good relationships with airline operations staff and management, government and third party agencies, thereby ensuring the expeditious movement of shipments and information through the DHL network.

Key Responsibilities

To integrate quality into the business to ensure that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future needs.

To implement ISO standards and Global SOP

procedures at all times.

Responsible for the timely recovery, lodgment and processing of international inbound and outbound material, including transfers, whilst ensuring that master air waybills are cut correctly and reflect requirements as stipulated by the airline and uplift opportunities are maximized.

Ensuring inbound flights normally utilized are

checked daily for material.

Recovery confirmations are distributed to all origins

as soon as possible.

Expedite flight alters, to be sent within an hour after

material is lodged with airlines.

Monitor follow up on material not received and keep parties advised strictly within escalation and policy guidelines.

Effective control and monitoring of security measures to ensure effective operation and safe handling of material and equipment

Represent DHL at meetings with external bodies: Airports, airline operation staff / management, Government bodies and third party agencies.

Constantly revise and update knowledge on

competitor activity dealings with airlines.

Communicate with and lend support to sales and marketing management in technical counsel and advise on the capture, maintenance and retention of major customer accounts.

Responsible for personnel management: recruiting, training, career development, coaching, appraisals and compensation.

Continuous, accurate and timeous reporting on issues regarding performance levels, network standards and areas of concerns.

Responsible for ensuring that all tasks within the Department are performed in accordance with the company’s Health and Safety and Environment Policies and Procedures.

Minimum Requirements

Education and experience

University degree and relevant operations

qualifications.

5 years operations experience, preferably within transportation or logistic industry, minimum 2 years at management level.

Intermediate proficiency skills in MS Suite Tools:

Word, Excel, PowerPoint, Outlook.

Solid Communication skills in English: spoken and written

Proven track record of managing a large operational

facility with at least 50 – 100 employees.

Ability to plan, organize, control & manage risks.

Strong leadership skills

Ability to work well under pressure.

Fluent in English & French, written & spoken

Our Offer

Strong career support in an international environment

Great culture and colleagues

Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Postuler (Apply for the job) sur son site Internet: https://careers.dhl.com/global/en/job/DPDHGLOBAL22002CIEXTERNALENGLOBAL/COUNTRY-OPERATIONS-MANAGER-CAMEROON

The Weekly Job Report, Le rapport de travail hebdomadaire, 14/03/2022: https://afriquejobs.com/2022/03/13/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-14-03-2022/

All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html

More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/