ICT4D Knowledge Management & Communications Specialist II(2200008S), Spécialiste de la gestion des connaissances et des communications ICT4D II(2200008S), Cameroon, Catholic Relief Services (CRS)

ICT4D Knowledge Management & Communications Specialist II – (2200008S), Spécialiste de la gestion des connaissances et des communications ICT4D II – (2200008S), Cameroon, Catholic Relief Services (CRS)EXPERT SAP MATERIAL MANAGEMENT, SAP MATERIAL MANAGEMENT EXPERT, Douala, Eneo Cameroun

Role Responsibilities/ Responsabilités du rôle


Job Title:     ICT4D Knowledge Management & Communications Specialist II

Reports to:  TBD

Department:  Global Knowledge and Information Management (GKIM)

Grade: 9

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

Contributes to driving internal and external ICT4D thought-leadership, communication, knowledge management and capacity building. Responsible for the effective sharing of ICT4D knowledge across the agency, through the development, dissemination, and ownership of relevant communications assets and fora. Supports internal ICT4D capacity building by enabling access to relevant learning resources. Supports external ICT4D thought leadership and knowledge exchange as well as use of communications technologies for programmatic impact. This role works in a highly networked manner with colleagues across the agency.

Roles and Key Responsibilities:

Drive and facilitate internal ICT4D knowledge exchange through the development, dissemination, maintenance and marketing of relevant communications assets, events, and the ICT4D Hub on MyCRS. Coordinate with key internal stakeholders to identify relevant content.

Contribute to, and in some cases lead, internal ICT4D capacity-building by enabling access to relevant learning resources, including curating an ICT4D curriculum on CRSLearns. Contribute to the identification of ICT4D capacity-building needs and delivering training.

Contribute to external ICT4D thought leadership and knowledge exchange by driving the development and external publication of relevant content as well as assisting with ICT4D Conference events.

Maintain strong internal networks and stay up to date on key ICT4D approaches, projects, innovations, and themes within the agency.

Provide technical advice and support for leveraging communications technologies for programmatic impact, including sharing of best practices, tools, and innovations.

Contribute to other areas as assigned as a member of the ICT4D team.

Languages – Must be fluent in written and spoken English; French or Spanish fluency desirable.

Travel – This position will require occasional travel (15% or less), including to resource poor international locations.

Supervisory Responsibilities – None

Key Working Relationships:


Country program teams


Program Impact and Quality Assurance

Institutional Donor Engagement and Advancement

Headquarters and field based ICT4D staff

OverOps KML team


ICT4D Conference partners

Knowledge, Skills and Abilities

Excellent interpersonal, presentation and oral and written communication skills with the ability to communicate technical ideas and concerns in a non-technical manner.

Ability to thrive as part of a multidisciplinary, geographically distributed team.

Strong teamwork, coordination, interpersonal and negotiating skills.

Ability to work independently and be self-driven.

Proactive, resourceful, solutions-oriented, and results-oriented.

Ability to plan, maintain a timeline, focus, and use time effectively.

Strong relationship management skills. Ability to relate to people at all levels internally and externally with a strong client-service focus.


Basic Qualifications:

Master’s degree in international development, international relations or communications or related work equivalency

Minimum of three years relevant work experience with progressive responsibilities, ideally with an international NGO, with minimum of two years relevant field-based experience in ICT4D

Experience with communications, knowledge management and communications within an organization, including knowledge of relevant technical principles and concepts

Knowledge of capacity strengthening best practices

Experience with using social behavior change (SBC) and communications technologies for development outcomes

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.


Continuous Improvement & Innovation

Builds Relationships

Develops Talent

Strategic Mindset

Accountability & Stewardship

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:  All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

EOE/M/F/D/V – CRS is an Equal Opportunity Employer.

Primary Location: CARO-Cameroon

Job: Cross-Functional

Organization: Catholic Relief Services

Schedule: Regular

Shift: Standard

Job Type: Full-time

Day Job

Job Posting: Mar 24, 2022, 2:13:59 PM

Postuler (Apply for the job) sur son site Internet: https://crs.taleo.net/careersection/ex_crs/jobdetail.ftl

The Weekly Job Report, Le rapport de travail hebdomadaire, 14/03/2022: https://afriquejobs.com/2022/03/13/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-14-03-2022/

All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html

More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/