HR and Admin Officer Cameroon Bamenda, Responsable RH et Admin Cameroun Bamenda, Norwegian Refugee Council (NRC)

HR and Admin Officer Cameroon Bamenda, Responsable RH et Admin Cameroun Bamenda, Norwegian Refugee Council (NRC)

Role Responsibilities/ Responsabilités du rôle

Job Description

The purpose of the HR/Admin  officer is to provide Human Resources support to the various human resource functions in the NRC Field office in Bamenda in which include Administration, recruitment, staffing, training and development, performance monitoring and employee counselling.


Generic responsibilities

Ensure adherence with NRC policies, tools, handbooks and guidelines

Implement delegated support function portfolio according to plan of action

Prepare and develop status reports as required by management

Ensure proper filing of documents

Promote and share ideas for improvement of the support function

Specific responsibilities

The HR/Admin Officer is expected to achieve the following during this contract period.

Provide support to supervisors and staff to develop the skills and capabilities of staffs.

Provide information to staff, supervisors on human resource and work related issues.

Supervision of the HR/Admin Assistant and cleaners

Recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.

Promoting equality and diversity as part of the culture of the organization

Coordinate with relevant partners, suppliers, authorities, lawyers, Pension Office, Medical insurance company, etc

Provide support to supervisors and staffs to develop the skills and capabilities of staffs.

Ensure proper and systematic filling of documents, to ensure required documents are collected and maintained in the employee files.

Support recruitment process by preparing job adverts, collecting applications, schedules examination, administering test., interviewing and selecting candidates.

Coordinates appointments background/references checks, and communication benefits information

induction pack/work support tools, schedule briefing with relevant departments and assist in email address requests/ID card for new staff and keeping Appropriate records

Issuance of stock request to relevant department; updating and sharing the stock report

on a monthly basis.

Preparation of contracts for both casual workers and full time workers

Ensure that office and guest house supplies are requested for and timely distributed

Preparing and circulating the Minutes from the all staff meetings

Updating and circulation the contact list on a weekly basis

Assist in developing an efficient working relationship with all HR partners, government bodies, stakeholders and others;

Plan and follow-up the renewal of staff annual medicals checkups,

Assist in designing and implementing best HR policies: sourcing, talent management, career and succession planning, etc. when applicable,

Ensuring that effective record keeping and reporting systems are maintained so that accurate information is available to managers,

Ensure legal compliance at all times by monitoring and implementing applicable HR requirements as per working documents: Labour code, Collective agreement of INGO’s, and all other by laws,

Undertake any other duties which may be requested by the Line Manager/ and or management.


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

  1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

Proven practical experience in the planning and execution of HR/Admin functions of at least 2 years’ experience in a humanitarian and development programme preferably with an INGO;

Experience in staff management and development and supervisory roles;

Proficiency in Microsoft office tools (Word, power point and Excel);

Previous experience from working in complex and volatile contexts;

Documented results related to the position’s responsibilities;

Fluency in English and work knowledge of French are required;

Experience in report writing.

Minimum of a BSc degree in HR/Law/Business Administration or any other related field

Context/ Specific skills, knowledge and experience:

Knowledge of North-West and South-West Regions:  Context, use, habit and local language;

Ability to work under pressure, independently and with limited supervision;

Highest standard of ethics and integrity;

Ability to work in insecure environments;

communicating with respect;

Good analytical skills, with an ability to translate analysis into recommendations for practical action, including concept note and proposal development;

Excellent teamwork and interpersonal skills;

Cultural sensitivity.

  1. Behavioural competencies

These are personal qualities that influence how successful people on the job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

Handling insecure environment

Planning and delivering results

Empowering and building trust

Communicating with impact and respect

Managing performance and development

Managing resources to optimize results

We Offer a fix term Contract of one year based in Bamenda with 25 % of field travel and Competitive benefits package

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment.

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