Data Officer Cameroon Maroua, Responsable des données Cameroon Maroua, Norwegian Refugee Council (NRC)

Data Officer Cameroon Maroua, Responsable des données Cameroon Maroua, Norwegian Refugee Council (NRC)

Role Responsibilities/ Responsabilités du rôle

Job Description

Data Officer will collaborate closely with the whole Core Competency teams in the Country (Far North, South West/North West and Batouri) to develop and supervise the systems and processes for the collection, storage, and management of referrals, information and data relating to the NRC programme, and for specific M&E activities that need to be carried out for the programme – such as surveys and questionnaires. He/she will have a background in humanitarian or development work which he/she will use to ensure that internal/external referrals are tracked and followed up, and that Information Management and M&E activities promote quality control of programme implementation, and learning to ensure improvement in methodologies and practices.


1 – Generic responsibilities

Ensure compliance with NRC data protection policies, guidelines and standards in data management

Create and adjust templates and tools for collection of data and information in and from the field. Ensure team members are trained and familiar with the templates and tools to be used correctly.

Maintain an up-to-date database for tracking of beneficiaries, activity indicators and issues requiring follow-up, including those initiated by community representatives in all NRC intervention location.

Support the systems and processes for data collection required for monitoring of all projects indicators (internal, donor, and Activity Info), including creation of forms for mobile data collection (e.g. Kobo and others), training the team and monitoring quality of data collected.

Manage and maintain the databases (including interim tools and CFM database)

Support roll-out of CC database, including through training the team on new data management procedures (e.g. data entry and updates)

Follow-up with CC team for updates, data, and reports from fields with verified information on beneficiaries, activities, and humanitarian gaps and duplications, and ensure proper soft and hard-copy archiving of the information

Monitor and improve quality of information provided by CC staff, provide feedback to team members, and adjust templates in collaboration with CC Leads, M&E Coordinator and AM as required

Ensure proper filing (hardcopy and soft-copy) of reports and data collected by entire CC team

Help M&E and Program Team to organize surveys, FGDs, and questionnaires to monitor programme implementation and impact; ensure collation of results; provide initial analysis of results; and work with M&E Staff and CC Leads to present findings to the team to ensure learning

Ensure protection of sensitive data

Any other relevant duties as requested by NRC

2 – Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.

Assist the M&E Coordinator in entering Project Tracker data into the GORS platform on a monthly basis.

Assist support coordinator to follow up reconciliation of deliverable data entry on a monthly basis and report progress to AMs each month,

Manage Database and share information on monthly basis with M&E Coordinator and AMs.

Support M&E Staff to manage GORS data reporting and others online platforms and report progress in a monthly basis.


1 – Generic professional competencies for this position

Experience from working in complex and volatile contexts

Bachelor of Sciences (or above) in computer sciences, statistics, social sciences, economics, or other relevant field, or equivalent experience

2 to 3 years of relevant work experience in humanitarian and/or development projects, combined with demonstrable skills in database management or other relevant skills

Experience of working in the geographical area

Fluency in French, both written and verbal, and good working knowledge of English

2 – Context/specific skills, knowledge and experience:

Experience in information management and analysis, and understanding of M&E approaches and techniques will be an asset

Experience in management of databases

Other IT skills (Mastery of MS Excel essential, Access, PowerBi)

Experience with online platform reporting

Strong organisational and team working skills

Good cultural awareness and sensitivity, as well as highly approachable, trustworthy and understanding of the principles of confidentiality

Knowledge of the NGO operations and the dynamics of the humanitarian sector. Specific knowledge of NRC is preferred.

Good coordination and multitasking skills

Flexibility, both regarding job tasks and geographical area of work

We offer :

Possible Starting Date : February 2022 subject to project approval

Contract Type : Fixed term Contract of 12 months

Duty Station : Maroua with 20% of National travel

Salary and benefits : Grade 5 step 1 NRC Cameroon salary grid

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment.

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