Sales Representative, Commercial, Douala, A.P. Moller – Maersk

Sales Representative, Commercial, Douala, A.P. Moller – Maersk

Role Responsibilities/ Responsabilités du rôle


Maersk is looking to hire a dynamic Commercial Professional to join our team.

The Sales Representative will be responsible for sales, bringing new clients, driving business growth through engagement with customers and ensure multi-functional alignment to customers’ needs.

We offer

-Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems.

-You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

-Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers.

Key responsibilities

-Manage the selling process to external customers, including pricing contract negotiations.

-Pro-actively search, qualify, develop and engage into new customer relationships.

-Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies.

-Ensure full penetration into and mapping of customers organization.

-Seek to continuously improve customer satisfaction.

-Own the overall customer relationship for existing customers, as well as potential new customers.

-Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts.

-Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures.

-Provide service support and claims resolution for extraordinary issues.

We are looking for

-Minimum 3 years of sales experience within the logistics and services industry.

-Fluency in English and French.

-Strong ability to develop winning customer value propositions.

-Successfully manages negotiation process.

-Builds strong and lasting relationships at all levels, focusing on decision makers and influencers.

-Builds and maintains a strong network of customers.

-Thoroughly understands customer drivers, needs and requirements.

-Leverages internal and external financial data to build winning strategies and understand account economics.

-Has good knowledge about Cameroon, Chad and CAR markets, competitor and industry trends.

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