Role Responsibilities/ Responsabilités du rôle



Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Role Context

We are seeking a well-groomed, energetic and experienced candidate with a passion for logistic. Reporting to the Country Operations Manager, you will meet and/or exceed determined Operations KPIs.

Key Responsibilities

Responsible to ensure safe and responsible vehicle use at all times by remaining fit and able, mentally and physically, free from any form of intoxication, free from the influence of drugs (if you are taking prescribed drugs and are in any doubt you must not drive), remaining attentive and careful whilst in the vehicle as driver or passenger

Responsible to safeguard the wellbeing of yourself and all others e.g. passengers and other road users, pedestrians, other members of staff

Ensure compliance with all legal / legislative road usage requirements such as: drinking and driving restrictions, adherence to speed limits and all other road signage / markings, all necessary driving license and permit requirements

Ensure to carry your valid driver’s license with you at all times and carry a PDP license should you drive a vehicle exceeding 3500kgs

Responsible to maintain and renew your license as required by law

Ensure that the vehicle in use is safe, roadworthy and without visible or otherwise noticeable defect prior to each instance of operation

Ensure that all shipments on all delivery cycles receive a LV and WC scan before departure from the facility

Responsible to check your target for pre 09h00 delivery and to attempt to meet this target daily

In the event of being unable to deliver a shipment you must scan the shipment with the correct checkpoint to show the network the reason for the non-delivery

Ensure that the correct checkpoints are used at all times. If unsure, consult with your supervisor on duty

Ensure that all equipment is in working condition at all times in order to transmit delivery details accordingly. Report any faulty equipment to your supervisor immediately

Ensure to scan the AWB PU when collecting shipments from customer

Ensure that the AWB is completed and that all invoices and relevant paperwork / forms are attached for WPX shipments

Ensure to scan all of your shipments before you get back to the station

Upon arrival at the facility, upload your scanner, sort material into IODX, WPX, DOM and Africa. Complete the scanning for the AWBs you were not sure of and upload your scanner again

Ensure that TDD, Service Alert, and Hold for Collection stickers are attached to the shipments

Ensure that all shipments are correctly coded and all relevant documentation is processed using the prescribed channels

Responsible to maintain the courier in immaculate condition

Report any service requirements or technical failures to your supervisor immediately

Responsible to complete the vehicle check sheet daily prior to using the vehicle

Ensure to sign a vehicle liability form for each vehicle you drive

Responsible to sign for your fuel card when you go on route and to ensure that the card and any fuel slip(s) are returned to the supervisor on the same day

Ensure that every contact with an internal or external customer is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of our customers’ immediate and future needs

Responsible to strictly uphold DHL security procedures by checking all customer shipments to ensure they comply with existing safety standards

Responsible for the safety and security of your vehicle while conducting your deliveries and collections

Follow GSOP at all times

Ensure quality is integrated into the business at all times

Assist supervisors / Operations Manager with daily tasks as required

Ensure conformance to the prescribed DHL uniform standards at all times

Minimum Requirements

Education and experience

Bachelor degree with a relevant commercial experience

Previous experience in the courier industry

DHL systems experience

2 years driving experience

Strong interpersonal skills both externally and internally

Excellent written and verbal communication skills

Must be proficient in english and french

Ability to work in fast paced environment

Well-groomed appearance


Geographical knowledge

Our offer

Strong career support in an international environment

Great culture and colleagues

Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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