Project Manager / Head of Base SR-48-2203, Chef de projet / Chef de Base SR-48-2203, Bamenda (with frequent visits to other bases in NW/SW)INTERSOS

Project Manager / Head of Base SR-48-2203, Chef de projet / Chef de Base SR-48-2203, Bamenda (with frequent visits to other bases in NW/SW), INTERSOS

Role Responsibilities/ Responsabilités du rôle

INTERSOS Vacancy Details

Job Title

Project Manager / Head of Base







Duty Station

Bamenda (with frequent visits to other bases in NW/SW)

Starting date


Contract duration


Reporting to

Head of Mission

Functional Supervisor

Protection Coordinator

Supervision of

UNHCR Protection Officer (expat), 4 Security Officers, 1 National Logistician, 1 Finance Officer and national PMs in NWSW


Non-family duty station

General context of the project

Since 2016, the English-speaking regions of Cameroon have experienced a security and humanitarian crisis that has caused nearly 573,900 IDPs, 383,600 Returnees and 68,000 people who sought refuge in neighboring Nigeria. INTERSOS has been present in these regions since2018 with a protection monitoring program funded by the UNHCR. In 2020 and 2021,protection activities were strengthened, particularly at the response level with funding from VS and covered all 13 departments of the two regions. INTERSOS also implements GFD and nutrition activities in the 2 regions in partnership with WFP. Since October 2021, INTERSOS has started a mental health project in collaboration with a local partner in the South West.

General purpose of the position

The Project Manager / Head of Base proposes a regional strategy according to the geopolitical and humanitarian context and ensures its implementation once validated.

He/she is responsible for the overall management, economic and financial administration of the UNHCR project and for its entire implementation process, ensuring the achievement of its objectives and results.

He/she checks and ensures that other projects ongoing in NWSW are carried out in accordance with the INTERSOS charter, respecting all internal and contractual procedures

He/she mobilizes the material and financial resources necessary for programs to run smoothly and supervises resource management

He/she coordinates the teams in place and is responsible for their security in his/her assigned zone.

He/she ensures the global supervision of all INTERSOS bases present in NWSW regions of Cameroon and its daily functioning,

He/she is the Country Director’s direct contact and representative in NWSW.

Main responsibilities and tasks

Programme and representation

Ensures effective planning, implementation as well as monitoring and evaluation of the UNHCR funded project

Support the launch of new projects and/or new teams

Under the supervision of the Head of Mission, he/she represents INTERSOS for all interaction and negotiation, notably with UNHCR, other donors, and other stakeholders, including local authorities

Assurer la participation de INTERSOS aux différentes instances de coordination (clusters, groupes de travail, etc.)

Maintain strong relations with local authorities, other NGOs, UN agencies, and other local actors with support of the coordination team also to identify new fundraising opportunities and partnership

Conducts regular meetings with program and support (as needed) staff to follow up on project implementation including revision of targets against achievements, identification of gaps in the response in order to define needed adjustments in the implementation

Team Management & Human Resources Management

Ensures coordination between the different projects ongoing in the area of intervention (i.e. SV, UNHCR, WFP).

Ensures regular performance evaluation of project staff (national and international, as needed) in line with an internal regulation.

Ensures timely recruitment of national staff, in coordination with relevant support staff, as per INTERSOS policy for staff recruitment.

Ensures respect of and adherence to INTERSOS rules and regulations, code of conduct, and Charter of values.

Ensures and proposes capacity-building opportunities for national staff

Procurement & Finance

Prepares and ensures the regular update of a financial plan

Verifies and approves purchase, in line with the budget and the financial and procurement plan

Verifies regularly the bookkeeping entries in the INTERSOS accounting spreadsheets (PN): verifying budget line allocations, budget expenditure status against actual delivery and the financial plan for the project implementation period

In collaboration with Logistics Coordinator, ensures purchases of goods, services, supplies are in line with the relevant INTERSOS procurement guidelines and procurement plan (in particular, he is responsible of the procedures done under UNHCR ML funded project and is supposed to play the role of president of the evaluation committee)

Monitoring, evaluation and reporting

Delivers timely quality reporting on project activities (Monthly, Mid Year, final report UNHCR project), including findings in terms of impact on individual and communities.

Base Management ·

Ensures coordination of support departments (i.e. administration, logistics, security, HR) at Base level. Ensures follow up on security related matters at the Base level in North West-South West. for all projects and staff.

Be responsible for the Base Offices and Guest Houses (Buea and Bamenda) including follow up on the the security location, maintenance, finalization of the contract.


Ensures regular update of the Comprehensive Planning Process (CPP) as requested by the Head of Mission. Contributes to the operationalization of risk prevention and mitigation measures set in the CPP

Oversee base-level access negotiations and mapping of security actors

Maintain contextual and security analysis in NOSO


Ensure internal and external communication at the field level in connection with the support services and the communication services


Advanced university degree in law, political science, social sciences, psychology, humanities or other relevant fields.

A first-level university degree with a relevant combination of academic qualifications and experience may be accepted instead of an advanced university degree.

Professional experience

Minimum 3 years-long experience in project management in the humanitarian sector. Excellent professional competence in Protection sector (especially Protection Monitoring) is required. Previous experience in Africa is considered an asset.

Professional requirements

Management skills and leadership in humanitarian response interventions;

Good project proposals and reports writing capacity in accordance with INTERSOS standards and donors requirements;

Ability to work with a tight schedule, with little supervision and under pressure;

Strong communication skills, written and oral, especially in managing relationships with the teams;

Good knowledge of security management in humanitarian contexts

Prior experience in context with volatile security:

Prior experience with negotiation for humanitarian access:

Ability to work in a team and independently;

Previous experiences in Africa (desirable)


Fluent English skills (written, spoken and reading)

Good knowledge of French is compulsory

Personal requirements

Spirit of adaptation to difficult living conditions, and to security constraints;

High skills in management and planning;

Excellent interpersonal skills, diplomacy, and partnership approach;

Flexibility and ability to work in a difficult context, under pressure, and in an often-uncomfortable environment;

Ability to communicate and work in a team and in a multicultural context;

Ability to work in a highly volatile security environment and in basic living conditions;

Respect for INTERSOS values/mission and PEAS policies

Generas Conditions – Type of duty station

Non family duty station

Remuneration   According to position and seniority

Transportation  Round-trip flight. For any mission lasting at least 12 months, at 9 months one free plane ticket to the Country of residency and back to the mission for the humanitarian worker

Medical insurance           Medical Insurance; reimbursement for vaccines, medical certificate and PCR test for deployment; psychosocial support on request

Visa        Visas

Annual leave      2.5 days per month

Installation costs              N/A

School fees         N/A

Induction             Online orientation course

Notes 1 INTERSOS applies a “Learning & Development Policy” which includes the possibility to receive capacitation and to participate in internal and external training. Priority will be given to Staff working for INTERSOS for more than two years. Staff with a seniority >2 with a demonstrated good performance and high commitment will be invited to be part of the INTERSOS Pool and to create their “Personal Development Plan”. They will be then accompanied individually by the Personnel Development Coordinator to shape their capacity-building plan.

Notes 2 The categorization of Family, Non-Family, and Accompanied Duty stations is subject to security criteria.

General Condition – Accomodation

Shared Guesthouse

General Condition – R&R

6 days of R&R each 12 weeks + 600$ allowance

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