Account Manager, Accra, Vodafone

Account Manager, Accra, Vodafone

Role Responsibilities/ Responsabilités du rôle

Account Manager

Posting Country:  Ghana

Date Posted:  27-Nov-2021

Full Time / Part Time:  Full Time

Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

1.To safeguard and grow revenue for Vodafone Wholesale through acquisition and retention of business as may be determined by the business.

2.Work as part of the Vodafone Wholesale Sales Team to drive aggressive sales.

a.Prospecting for Leads

b.Pitching for Deals

c.Negotiating and Closing Deals

3.Will own specific Accounts and drive business growth through Customer Relations/Account Management.

d.Regular Customer Engagement – Twice a month for HVC and Once a month for other customers.

e.Keep customers constantly updated on business development

4.To meet annual targets for sales and revenues and ensuring profitability and customer satisfaction as may be determined by the business for each Financial Year

Key Accountabilities

  • Evaluation of business opportunities.
  • Monitoring and evaluating marketing plans.
  • Identifying, contacting and establishing new business through effective approaches.
  • Developing marketing presentations and generating business specific service level agreements
  • Maintain effective working relationships with internal suppliers such as the VFW Sales Team, Sales Engineer and customers.
  • Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation
  • Develop contact strategies and account development plans (ADP) for each of the named accounts.
  • Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.
  • Provide sales performance data to support management decision-making.
  • Full integration of quality management processes within all sales activities and ensuring effective deployment on a day-to-day basis.
  • Responsible for Receivables for respective Accounts and will resolve all billing disputes as may arise through reconciliation of Accounts with the support of the Billing Team.

Qualification and Technical Skills

  • Three (3) year experience in Sales in the Telecoms Industry.
  • First Degree in Business Administration or any relevant discipline.
  • Professional membership of the relevant professional body (advantage)
  • Must be fluent in English.
  • Ability to communicate effectively with all stakeholders in a clear and comprehensive terms.
  • Ability to operate in matrix teams.
  • Actively support the achievement of Sales targets for revenue, profits and customer satisfaction.
  • Ability to work on multiple projects simultaneously.
  • Ability to exercise “thought leadership” throughout Vodafone Ghana and customer organisations.
  • Ability to quickly respond to changing priorities and business requirements and to accommodate these within longer term plans and strategies.
  • Analytical thinker who can plan and execute action to exploit business opportunities.
  • Ability to understand the needs of colleagues and to apply communications and persuasions skills in a matrix environment to achieve objectives.
  • Ability to present compelling arguments for proposed technical solutions.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Postuler (Apply for the job) sur son site Internet: https://careers.vodafone.com/job/Greater-Accra-Account-Manager/747977501/

The Weekly Job Report, Le rapport de travail hebdomadaire, 22/11/2021: https://afriquejobs.com/2021/11/21/the-weekly-job-report-le-rapport-de-travail-hebdomadaire-22-11-2021/

All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html

More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/