Account Specialist, Accra, Bolt

Account Specialist, Accra, Bolt

Role Responsibilities/ Responsabilités du rôle

Your daily adventures will include:

Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance

Analyze market specific behaviour to gain insights and support the team in improving customer experience

Support the execution of our operational strategy, solve daily commercial and operational issues

Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants

Help to re-negotiate restaurant contract conditions such as commission rates and campaign plans

Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

We are looking for:

1-2 years of experience, preferably in Account Management, Consulting, Business Development

Good analytical skills: ability to interpret and present data to generate insights and support decision-making

Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets

Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills

Ownership: ability proactively find solutions to business problems

Passion: drive to work with new technologies or with food tech

Excellent communicator: ability to effectively communicate with many stakeholders involved

Good project manager skills: capable managing multiple projects, resources, priorities and time

Minimum language requirements: Native or Business level English speaker

Why you’ll love it here:

Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

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