Regional Coordinator, Coordonnateur régional, Douala, NM HOUSE

Regional Coordinator, Coordonnateur régional, Douala, NM HOUSE

Role Responsibilities/ Responsabilités du rôle

He/She will…

Support Service delivery processes and issues by working with Professional Services Director.

Process project expense and revenue invoices along with finance, accounting, legal and external partners.

Handle regional office work requests with agents, requesters, and contractors to arrange service responses.

Prepare expense and capital budgets as per the project’s cost justification guidelines.

Help to create projects and schedule and manage contract process.

Achieve internal progress targets and enhance company product and customer service quality with engineering, supply chain, and regional management.

Reconcile weekly forecast with Professional Services Directors.

Forecast operational and capital expenses with Facility Manager.

Treat fellow employees, volunteers, and property visitors professionally and fairly.

Track and justify overtime of route service technicians and ensure costs fall within budget.

Handle client emails and phone calls on ngo and project.

Interface with regional customers to assure project logistics, readiness, quality, and delivery.

Determine key regional resources to aid operation and enhancements.

Coordinate meetings with facility directors, corporate personnel, and administrators.

Handle questions and tasks on internal processes and systems.

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