BTSS Country Analyst, Analyste Pays BTSS, Yaoundé, Citigroup Inc.

BTSS Country Analyst, Analyste Pays BTSS, Yaoundé, Citigroup Inc.

Role Responsibilities/ Responsabilités du rôle

The Business & Travel Shared Services Country Analyst is an entry-level professional responsible for providing support to corporate services functions to ensure operational productivity and efficiency, in coordination with the Corporate Services function. The overall objective is to utilize technical experience to evaluate and analyze information and identify the best solutions to resolve issues and enhance productivity.


Monitor staffing levels, compare forecasted to actual staffing, and escalate staff shortages to management

Participate in development of forecasting models and utilize various analytical tools

Maintain in-depth knowledge of the range of processes, procedures, and systems required to complete various tasks

Utilize Excel to prepare reports and Microsoft Access to create programs, for the user group

Decipher processes and establish the time required to perform a function; conduct time studies for various functions

Perform continuous updates and validation of capacity plans

Communicate with senior leadership

Create, implement, and report processes, and effectively communicate results

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Previous Analyst experience required

Proficient in Microsoft Office Suite

Effective verbal and written communication skills


Bachelor’s degree


Job Family Group:

Corporate Services


Job Family:

General Services


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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