Protocol Officer- Maternity cover (07/21 YAO), Chargée de Protocole – Couverture Maternité (07/21 YAO), Yaoundé, The British Government

Protocol Officer- Maternity cover (07/21 YAO), Chargée de Protocole – Couverture Maternité (07/21 YAO), Yaoundé, The British Government

Role Responsibilities/ Responsabilités du rôle

View Vacancy – Protocol Officer- Maternity cover (07/21 YAO)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory


Job Description (Roles and Responsibilities)

Main purpose of job:

The Corporate Service Officer will undertake a wide range of roles in the Corporate Service Team. This will include working on protocol issues, estates management and post procurement. The officer will be responsible for making purchases for the Corporate Service Team, ensuring that all purchases are in compliance with our financial policy.

The Officer will also be required to cover as the back-up accountant. They will work closely with the Corporate Services Manager to deliver a streamlined and efficient finance, account and procurement service.

The officer will be required to work in liaison with the regional Corporate Service Hub in in Pretoria and the Global Transaction Processing Centre in Manilla.

Roles and responsibilities / what will the jobholder be expected to achieve:

Procurement/Admin Support – 30%

Ensure purchase to pay procedures are followed and that procurement is in compliance with FCO policies; to ensure we secure excellent value for money at all times.

Support DCSM with procurement planning to ensure accuracy of forecasts.

Carry out market surveys to update and keep current our agreed supplier index to reduce bureaucracy and delays in procurements.

Requisitioning for goods and services to be approved by the Corporate Service Manager or Deputy Corporate Service manager.

Protocol – 10%

Support UK-based staff and their families with obtaining accreditation with the Ministry of Foreign Affairs. This will include work permits/visas, dependant’s documentation, diplomatic ID’s, driving licences etc.

Support all members of staff in gaining visas for official travel.

Arrange customs clearance and delivery (incoming and outgoing) of personal effects of UK based staff including unaccompanied airfreight and heave baggage and all other official consignments for the High Commission.

Arrange customs clearance, registration, deregistration and shipments of the High Commission’s official vehicles and UK based staff private cars. Assisting with the sale and purchase arrangements for both official and private vehicles.

Estate Management – 30%

Maintain property files with up to date lease agreements and inventory records on the Pyramid Database.

Coordinate Estates related purchases (online and local) and payment by GPC of approved Estates invoices

Facilitate good working relationships between Estate Team and supplier ensuring that BHC retains a positive image as a client

Support the Deputy Corporate Service Manager to maintain the post Health and Safety policy.

Support the Deputy Corporate Service Manager on property maintenance works and contracts.

Provide day-to-day support to the wider office on maintenance and fault rectification including resolving UK based staff residential accommodation issues as and when required.

Financial Management – 30%

Provide back up to the accountant for leave periods etc.

Ensure compliance with correct accounting procedures and that appropriate key performance indicators are met.

Provide support on reporting and financial management of the High Commission, including providing information on other government departmental payments and the UK office in Chad.

Processing of cash payments and accurate accounting of these payments.

Monitor budgets and provide support to the CSM for budget amendments and forecasts.

Support budget financial management to ensure value for money and 100% budget spend

Prepare annual, monthly and ad hoc budget reports

Check cash and bank balances; ensure office maintains a level of cash that can allow smooth workflow.

Processing of invoices from suppliers, submission of Debit memos and tax reclaims with State Revenue Agency.

At the job, job specifications can be modified as per Post’s needs and changing environment and mission objectives.

Essential qualifications, skills and experience

At least three year corporate services or business administrative experience

Background in accounting, finance and facilities management

At least two years’ experience in procurement

Strong interpersonal and oral communication skills

Strong organisational and time management skills, with excellent attention to detail

Experience in use of Microsoft Office especially Excel

Desirable qualifications, skills and experience

Experience working in a Diplomatic Mission or international organisation

Experience of using a commercial accounting system such as Oracle

A degree or technical college degree in Accounting, Finance or Business Administration.

Health & Safety experience or education.

Required competencies

Making Effective Decisions, Collaborating and Partnering, Delivering Value for Money, Delivering at Pace

Application deadline

9 September 2021


A2 (L)

Type of Position

Fixed Term

Duration of Post

6 months





Location (City)


Type of Post

British High Commission


XOF 612,859 plus housing allowance XOF 60,996 and Transport Allowance XOF 32, 844

Start Date

1 February 2022

Additional information

Please check your application carefully before you submit, as no changes can be made once submitted.

The British High Commission will never request any payment or fees to apply for a position.

Employees recruited locally by the British High Commission in Yaounde are subject to Terms and Conditions of Service according to local employment law in Cameroon.

All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.

The responsibility lies on the successful candidate to;

1.Obtain the relevant permit

2.Pay the fees for the permit

3.Make arrangements to relocate

4.Meet the costs to relocation

Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.

Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5

Reference checking and security clearances will be conducted on successful candidates.

Please log into your profile on the application system on a regular basis to review the status of your application.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

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