CLAIMS, APPEALS AND LITIGATION MANAGER, GESTIONNAIRE DES RÉCLAMATIONS, APPELS ET LITIGES, Douala, Eneo Cameroun

CLAIMS, APPEALS AND LITIGATION MANAGER, GESTIONNAIRE DES RÉCLAMATIONS, APPELS ET LITIGES, Douala, Eneo Cameroun

Role Responsibilities/ Responsabilités du rôle

CLAIMS, APPEALS AND LITIGATION MANAGER

Expiration date (Day/Month/Year) 13/08/2021

Main Mission

The Claims and Appeal Manager will follow up on requests and files related to incidents that have occurred on the electricity network to the prejudice of Eneo and third parties.

Main Activities and Tasks

  • Follow and coordinate pre-litigation files;
  • Follow up claims;
  • Follow up extra-judicial interventions;
  • Prepare systematic and timely reports on claims brought to his/her attention in relation to a portfolio;
  • Prepare the provisions for claims and liabilities relating to relevant services;
  • Hold meetings with claims adjusters and commissions of enquiry set up within the Company;
  • Prepare files and attend conciliation sessions with ARSEL;
  • Draft and check all correspondence to be sent to clients, claimants, victims, third parties, insurers, operators and service providers.

Qualification

  • Aged between 35 and 45 years;
  • Minimum of 4 years of higher education in one of the specialities of private law;
  • At least 6 years experience in the field of insurance or litigation.

Technical Skills

  • Good knowledge of doctrine and case law;
  • Good knowledge in the area of insurance;
  • Good knowledge of the CIMA code;
  • Good knowledge of civil and commercial law;
  • Good knowledge of Word, Excel and PowerPoint.

Personal Aptitudes

  • Ability to analyse and summarise;
  • Great capacity to adapt;
  • Good interpersonal and communication skills;
  • Sense of planning and organisation;
  • Sense of responsibility;
  • Ability to listen;
  • Customer focus;
  • Sense of ethics;
  • Confidentiality;
  • Rigour and autonomy.

Directorate of Human Resources

Postuler (Apply for the job) sur son site Internet: https://jobsite.eneoapps.com/index.php/en/My_job/detail_offre/590

The Daily Job Report, Le rapport de travail quotidien 02/08/2021 (Emplois non affichés individuellement/ Jobs not individually posted on the site): https://afriquejobs.com/2021/07/28/the-daily-job-report-le-rapport-de-travail-quotidien-28-07-2021/

All companies hiring (Entreprises qui emploi au Cameroun): https://www.afriquejobs.com/2020/07/emplois-jobs-au-cameroun-liste-des.html

More jobs (Plus d\’offres d\’emploi): https://www.afriquejobs.com/