WPE Case Management Officer ( KUMBA), WPE case Management Assistants (MEME & NDIAN), WPE Community Mobilizer ( Meme and Bamenda), KUMBA, Meme and Bamenda, International Rescue Committee (IRC)

WPE Case Management Officer ( KUMBA), WPE case Management Assistants (MEME & NDIAN), WPE Community Mobilizer ( Meme and Bamenda), KUMBA, Meme and Bamenda, International Rescue Committee (IRC)

Role Responsibilities/ Responsabilités du rôle

Requisition ID: req19079

Job Title: WPE Case Management Officer ( KUMBA)

Sector: Women Protection & Empowerment

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Buea, Cameroon

Job Description

IRC has been present in Cameroon since January 2016 when the organization launched an assessment in response to increasing concerns for people affected by violence linked to Boko Haram.  In March 2016, IRC opened its first field office in Maroua followed in February 2017 by a second field office in Kousseri. As a result to the ongoing crises in the North and South West, IRC opened another branch in the South West region in January 2018 and another field office in North West region in November 2019. IRC  Delivers lifesaving programming to increase access to water and improving hygiene practices in vulnerable displaced and host communities, cash programming to enable poor families to meet basic needs and improve food security, and protection programming, including meeting specific needs of women and girls.

The outbreak of the COVID-19 pandemic has affected Cameroon adding to the above mentioned insecurity context for populations. On March 5, 2020 Cameroon announced its first confirmed cases of COVID-19. On March 18, the government took special measures to reduce the spread of the outbreak. Despite these measures, cases continue to rise. [1]As a result of this outbreak, Communities are more vulnerable and have increased humanitarian needs according to the Cameroon Humanitarian Needs Overview 2020 (revised in June and July 2020).

In the face of this growing humanitarian needs, IRC is scaling up its activities in the South West and North West Regions and seeks to employ a WPE Case Management Officer for its South West Region operations.

IRC is recruiting Women’s Protection and Empowerment (WPE) Officer who is a member of the Protection Mobile Team, operating in the South West and North West Regions. The role of the GBV Case Management Officer will be to ensure quality implementation of emergency GBV prevention and response activities and COVID-19 preventive measures in order to facilitate access to services. The WPE Officer will work under the supervision of the WPE Manager and collaborate closely with other IRC sectors such as health, PRoL, ERD and WASH.

The WPE Case Management Officer oversees and monitors the quality implementation of the GBV prevention and response activities of the WPE Assistants and Community Mobilizers providing psychosocial care for survivors of GBV, sensitization and awareness raising on GBV, works mainly in the context of the emergency response to gender-based violence/and COVID-19 prevention measures in the IDP/host/returnee communities. The WPE Case Management Officer – oversees individual (through the case management process) and group-based psychosocial activities for survivors of GBV. The WPE Officer also oversees information collection and advocacy related to health gaps and services. This position supervises GBV Psychosocial Assistants and Community Mobilizers.

Technical Quality

Provide technical expertise in GBV for the effective implementation of the GBV program.

Oversee the provision of basic case management and psychosocial activities for survivors of GBV;

Oversee activities to reinforce referrals for survivors of GBV;

Reinforce referral mechanisms, and the safety, security and confidentiality of survivors accessing referral services;

Support the identification of GBV focal points in health centers and liaise with health actors for the training of medical and non-medical staff in health centers;

Provide staff mentoring and reinforce adherence to GBV guiding principles and best practices throughout IRC’s WPE work;

Reinforce adherence to the GBV guiding principles throughout all WPE activities;

Ensure response work with clients, including case management and psychosocial interventions, adheres to best-practice principles when working with survivors of GBV.

Staff Supervision & Development

Directly supervise GBV Psychosocial Assistant and Community Mobilizers Assistants

Mentor and support staff professional development and foster a positive team spirit to encourage innovative and quality programming.

Identify training needs for GBV Psychosocial Assistant and support organization and facilitation of training to meet those needs, in collaboration with the WPE Program Manager and WPE Coordinator.

Grant Planning & Implementation

Prepare and maintain/update detailed work plan(s) that support and achieve activities.

Develop implementation, procurement and spending plan with timelines and update on monthly bases;

Work in partnership with health facilities to provide safe space for GBV psychosocial support activities in the area of intervention.

Initiates opportunities for new developments to achieve results.

Provide capacity building of WPE Assistants and community mobilizers as well as health service providers.

Provide direct support and ongoing mentoring to GBV Psychosocial Assistants and Community Mobilizer Assistants as they provide services to survivors of GBV. This will include assessment of client needs; basic, crisis counseling (and in some contexts further individual counseling); development of action plans with clients; support to clients in pursuing services and support.

Provide direct support and ongoing mentoring to GBV Caseworkers as they provide services to child and adolescent survivors of GBV. This will include case management as well as best interest determination, age appropriate engagement and decision-making by survivors, and Do No Harm analysis.

Develop and implement a series of age-appropriate and specialized group emotional services to be provided to vulnerable women and girls, with an emphasis on meeting the needs of survivors of GBV.

Ensure the existence of a confidential space for case management and individual counselling.

Oversee and provide guidance for age appropriate and relevant psychosocial activities for women and adolescent girls.

Coordination & Representation

Identify concerns related to and support adherence to GBV referral protocols by all relevant stakeholders.

Support the identification of GBV focal points in health centers and liaise with health actors for the training of medical and non-medical staff in health centers.

Develop and maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners.

Ensure coordination of programming with any other sectors or external stakeholders as per portfolio of projects

Work closely and coordinate with the IRC Support Services to carry out program activities. This includes participation on need assessments, review programming and M&E meetings

Reporting and Data management

Ensure ethical and confidential data collection during monitoring and evaluation.

Monitor the progress of the program and identify any delays that have been or may be expected

Ensure that activities are fully documented, including regular and systematic collection of data required.

Establish and implement a training evaluation system as pre-post tests to measure participants’ learning level.

Complete monthly activity reports, according to guidance provided by the WPE Officer.

Produce / contribute to the writing of the reports required by IRC and the lessor (progress of activities, monitoring of indicators, etc.)

Comply with the IRC security procedures and report the security information provided to him to ensure a safe and secure environment for the implementation of the program.

Monitoring

Prepare and submit weekly, monthly and three-month work plans in a timely manner, and incorporate supervisor feedback as requested;

Compile monthly activity report for submission to the WPE Coordinator;

Ensure that all relevant financial documentation is accurately completed and submitted, as required by IRC policies.

Other functions

Ensure all activities are carried out in accordance with IRC Operational policies;

Other duties as assigned by the supervisor to enable and develop IRC programs.

General

Commit to respect the IRC Way (IRC Ethics).

Commit to ensuring optimal implementation of these policies in its framework.

Be available to perform any other punctual task deemed useful by his direct superior or the IRC.

Produce programmatic activity reports at the end of each month

Line Management

Directly supervised by the WPE Manager.

Qualifications

Bachelor of Arts or Science in Social Science, psychology, Public Health, Humanities or other related field, desirable;

Skills and abilities

Counseling and training experience, including at least two years of experience counseling survivors of abuse or violence;

Clear understanding of gender, human rights, and issues surrounding violence against women and girls;

Demonstrated understanding of and ability to maintain confidentiality and respect for clients;

Knowledge and experience with community outreach and mobilization;

Experience facilitating trainings and workshops and mentoring others;

Positive and professional attitude, including ability to lead and work well in a team setting;

Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;

Computer literate, including Microsoft Word and Excel;

Fluency in English and local languages of the job location required

To be of Cameroonian nationality

NB: Deadline for the admissibility of files: 29th July, 2021 at 5 p.m. promt.

Requisition ID: req19078

Job Title: WPE case Management Assistants (MEME & NDIAN)

Sector: Women Protection & Empowerment

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Buea, Cameroon

Job Description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people survive and rebuild their lives. Founded in 1933 at the behest of Albert Einstein, IRC provides lifesaving care and life-changing assistance to refugees forced to flee war or disaster. Present today in more than 40 countries, we are restoring safety, dignity and hope for millions of crises affected people who struggle to survive. IRC’s mission is to help people whose lives and livelihoods are disrupted by conflict or disaster to survive, recover, and take charge of their future.

IRC began operations in Cameroon in 2016 to meet some of the growing needs of people affected by Boko Haram-related violence in the country’s Far North. Assistance to displaced populations extends across the Far North, notably Mayo Sava, Mayo Tsanaga and Logone & Chari, by providing assistance to increase access to water and improve hygiene practices in the displaced communities and vulnerable hosts, cash support programs to enable poor families to meet basic needs and improve food security, and protection programs, particularly by meeting the specific needs of women and girls. The coordination office is in Yaoundé with field bases in Maroua and Kousseri.

Following the growing crisis in the North West and South West regions of Cameroon, IRC expanded its operations to the South West region in August 2018 and the North West region in December 2019. IRC provides vital humanitarian assistance to internally displaced populations, with a field base in Buea, Kumba and Bamenda.

IRC Cameroon is committed as expressed in its strategic action plan 2020, to continue providing essential humanitarian services, emphasizing on the need for secured communities and ensuring that affected populations can meet their basic needs, while re-enforcing beneficiaries’ resilience, especially women and girls. IRC Cameroon is funded by European and American donors.

Summary

The Women’s Protection and Empowerment (WPE) program within the international Rescue Committee is committed to combating gender-based violence) provides assistance to survivors of gender-based violence (GBV).

The Case Management Assistant will be responsible for overseeing the implementation of the Women, Protection and Empowerment (WPE) activities at the safe spaces and implementing the mobile response in the affected areas, as directed by the WPE manager. This will include availability at the safe space to receive and manage cases referred by other actors, IRC staff, community focal points and those who will come themselves to seek the service. The Case Management Assistant will support GBV survivors in the case management process from start to finish and will follow up and advocate for access to other available services.

Intervention zone

The Case Management Assistant will be based at Ekondo Titi in the division of Ndian, Kumba in Meme-SWR;

Responsibility

Under the direction supervision of the WPE Officer, the Case Management Assistant will:

Ensure the supervision, management, and follow-up of survivors’ cases at the level of the safe space but also in the community.

Ensure that the care activity respects the guiding principles of case management, namely confidentiality, security, respect for dignity and non-discrimination.

Compliance with the criteria established by the WPE program, through the WPE program quality checklist.

Collect data on reported cases and ensure the availability of essential information on survivors’ needs and necessary tools for medical referral or other necessary services (including post-rape kit, confidential and private places, data sheets, etc.)

Share a weekly and monthly report of assisted cases with your supervisor.

Present a quarterly analysis of GBV cases treated with his/her supervisor for programmatic guidance, including sensitization themes.

Set up an action plan with their survivor to allow follow-up and support in the implementation.

Maintain good relations internally with program staff and externally with other actors involved in GBV, namely medical providers for monitoring, support, and advocacy for access to services.

Actively participate in weekly WPE team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.

Collaborate closely and effectively with those responsible for other sections within the WPE program.

Attend various meetings within and out of the IRC as requested by the WPE Case Management Officer, or the Program Manager/Coordinator; and

Participate fully in the distribution on dignity kits and related activities.

Perform other tasks requested by the WPE program hierarchy or necessary for the organization.

Technical Quality

Be in permanent contact with health centers to ensure good medical care, and that the centers have post-rape kits;

Regularly updates the GBVIMS data collection tools and share the report with his supervisor and the M$E Officer.

Ensures the protection and retention of survivor information in a secure and confidential space.

Participates in capacity building of case management focal points on guiding principles and psychosocial support, referral to health centers and other available services.

Implements, under the supervision of the WPE officer and in collaboration with the M&E officer, the tools developed for monitoring the quality of the services provided by the health centers and his/her psychosocial focal points.

Assists the WPE Officer with the design and development of training modules on relevant topics for focal points and target groups.

Follows the guiding principles [respect, confidentiality, non-discrimination, security], and treat survivors with respect and compassion while maintaining confidentiality.

Ensures security, safety, and confidentiality of safe spaces in the intervention areas

Monitoring

Prepare and submit weekly/monthly plans/reports.

Proactively identify the challenges faced by psychosocial focal points, proposing solutions in line with the objectives and activities of the program.

Liaise with the IRC team to ensure good referral of cases between programs.

General

Adheres to the IRC Way (IRC Ethics).and safeguarding, anti-workplace harassment. Ensures the optimal implementation of the IRC Way in the working environment and during the implementation of activities.

Portrays exemplary good behavior by implementing both the IRC Way and humanitarian principles at home and in the society.

Is available to perform any other ad hoc task deemed useful by his / her direct supervisor or by the IRC.

Contributes to the production of the weekly report and the monthly report or any other reports requested by the supervisor.

Actively participates in weekly WPE team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.

Collaborates closely and effectively with those responsible for other sections/field bases/communities within the WPE program.

Performs other tasks requested by the WPE program hierarchy.

Track complaints and document lessons learned, best practices.

Other functions

Ensure that all activities will be implemented in accordance with IRC operational policies.

Other additional tasks assigned by the supervisor.

Qualifications

Holder of GCE Advanced level certificate/diploma or any equivalent certificate/diploma.

A minimum of one year of professional experience in a company or in an NGO, CSO with community development initiatives preferably, a proven capacity in community mobilization, identification, registration, and selection of beneficiaries is highly required.

Understands and speaks local languages fluently and a good ability to speak and write English and pidgin English.

Have a good behavior and a respectful attitude towards beneficiaries, local authorities, community leaders, colleagues, and superiors.

Knowledge of other local languages of the community, as well as of the cultures and traditions of the community would be an asset.

Be flexible; be able to work in a team, sometimes under pressure and often in an unstable security environment.

Basic knowledge of computer tools: Word, Excel, Power Point and MS Outlook would be an asset.

Have a sense of organization and a strong ability to manage time.

Have excellent interpersonal and teamwork skills.

Be of Cameroonian Nationality

Presentation of the file.

An up to date (CV);

The names, positions, telephone number and e-mail address of at least two professional references;

Applicants can deposit their application in a closed envelope at the IRC office in Buea, Bamenda or send by online.

NB: Deadline for the admissibility of files: 29th July, 2021 at 5 p.m. promt.

Female candidates are strongly encouraged. Only the preselected candidates will be contacted.

Requisition ID: req19077

Job Title: WPE Community Mobilizer ( Meme and Bamenda)

Sector: Women Protection & Empowerment

Employment Category: Regular

Employment Type: Part-Time

Open to Expatriates: No

Location: Buea, Cameroon

Job Description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people survive and rebuild their lives. Founded in 1933 at the behest of Albert Einstein, IRC provides lifesaving care and life-changing assistance to refugees forced to flee war or disaster. Present today in more than 40 countries, we are restoring safety, dignity and hope for millions of crises affected people who struggle to survive. IRC’s mission is to help people whose lives and livelihoods are disrupted by conflict or disaster to survive, recover, and take charge of their future.

IRC began operations in Cameroon in 2016 to meet some of the growing needs of people affected by Boko Haram-related violence in the country’s Far North. Assistance to displaced populations extends across the Far North, notably Mayo Sava, Mayo Tsanaga and Logone & Chari, by providing assistance to increase access to water and improve hygiene practices in the displaced communities and vulnerable hosts, cash support programs to enable poor families to meet basic needs and improve food security, and protection programs, particularly by meeting the specific needs of women and girls. The coordination office is in Yaoundé with field bases in Maroua and Kousseri.

Following the growing crisis in the North West and South West regions of Cameroon, IRC expanded its operations to the South West region in August 2018 and the North West region in December 2019. IRC provides vital humanitarian assistance to internally displaced populations, with a field base in Buea, Kumba Ekondo Titi and Bamenda.

IRC Cameroon is committed as expressed in its strategic action plan 2020, to continue providing essential humanitarian services, emphasizing on the need for secured communities and ensuring that affected populations can meet their basic needs, while re-enforcing beneficiaries’ resilience, especially women and girls. IRC Cameroon is funded by European and American donors.

Summary

The Women, Protection and Empowerment program within the International Rescue Committee (the program is committed to combating gender-based violence) provides assistance to survivors of Gender-Based Violence (GBV).

IRC is recruiting a Community Mobilizer for the Women’s Protection and Empowerment (WPE) program who are members of the mobile protection team, operating in the Regions of SW and NW.

The Community Mobilizer will be responsible for overseeing the implementation of the Women Protection and Empowerment (WPE) activities at the village level, as directed by the Women Protection and Empowerment Manager The main objective of this position is to facilitate the implementation of WPE activities in the communities. The Community Mobilizer spends most of their time in the community, identifying target communities, building relationships with community leaders, participating in implementation activities on the ground, such as: Awareness raising, referring survivors of GBV to the Case Management Assistant, participate in assessments, identify potential beneficiaries, register beneficiaries, participate in the distribution of items (for example, the Dignity and COVID-19 kits) to beneficiaries. The incumbent will report to the WPE Assistant and the Women’s Protection and Empowerment (WPE) Officer.

Intervention zone

The Community Mobilizer will be based in Meme: Kombone Mission& Town, Kake 1&2, Big & Small Ekombe, Kwakwa; Ndian :Bekora, Masore, and Lobe Estate; Bamenda: Chomba, Santa, Bambui & Bambili with frequent trips to other localities according to the needs of the WPE program.

Responsibilities

Under the supervision of the WPE Assistant and Officer, the community mobilizer will:

Organize information and awareness sessions with women and girls in the community to disseminate information on available services and main protection concerns,

Maintain regular contact with community focal points and community volunteers to ensure a constant flow of information and feedback,

Participate in data collection at community-level program evaluations regarding the provision of WPE services and share the report with his/her supervisor. The Community Mobilizer needs to harmonize his/her report with the WPE assistant who submits to the WPE officer,

Facilitate access, acceptance by the community of IRC teams as well as its activities by the community,

Promote community participation in IRC’s activities,

Contribute to the community mobilization process by implementing a participatory community-based targeting approach for the identification and registration of project beneficiaries (displaced people, host populations and returnees),

Participate in the preparation and organization of WPE trainings/workshops to be held in the community for community volunteers, focal points, and/or beneficiaries,

Participate in community awareness campaigns to end Gender-Based Violence,

Ensure compliance with barriers measures against COVID-19 during implementation of all program activities,

Participate in the identification, registration, and selection of project beneficiaries according to defined selection criteria,

Participate in the distribution of dignity kits to beneficiaries in target locations.

Technical Quality

Builds adherence to GBV fundamental principles in all WPE activities.

Ensure that engagement with women, girls and their community is aligned with best practice when working with GBV survivors.

Monitoring

Collect relevant data during project implementation and provide regular reports to his/her supervisor.

Monitoring sensitizations on the awareness of gender-based violence prevention measures.

Assist in data collection during post-distribution surveys and evaluations and surveys on knowledge, attitudes, and practices, if necessary

Collect/register complaints/feedbacks from beneficiaries and non-beneficiaries and forward them to the appropriate persons concerned.

General

Adheres to the IRC Way (IRC Ethics).

Ensures the optimal implementation of the IRC Way in the working environment and during the implementation of activities.

Portrays exemplary good behavior by implementing both the IRC Way and humanitarian principles at home and in the society.

Is available to perform any other ad hoc task deemed useful by his / her direct supervisor or by the IRC.

Contributes to the production of the weekly report and the monthly report or any other reports requested by the supervisor.

Actively participates in weekly WPE team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.

Collaborates closely and effectively with those responsible for other sections/field bases/communities within the WPE program.

Performs other tasks requested by the WPE program hierarchy.

Other functions

Ensures that all activities will be implemented in accordance with IRC operational policies.

Any other additional tasks assigned by the supervisor for the good of the organization

Qualifications

Holder of GCE Ordinary level certificate or any other equivalent certificate/diploma.

A minimum of one year of professional experience in an organization/NGO, and community development initiatives preferably, a proven capacity in community mobilization, identification, registration, and selection of beneficiaries is strongly required.

Understands and speaks local languages fluently, ability to speak and write English.

Have a good presentation and a respectful attitude towards beneficiaries, local authorities, community leaders, colleagues, and superiors.

Knowledge of other local languages of the community, as well as of the cultures and traditions of the community would be an asset for example excellent mastery of pidgin English.

Be flexible; be able to work in a team, sometimes under pressure and often in an unstable security environment.

Have a sense of organization and a strong ability to manage time.

Have excellent interpersonal and teamwork skills.

Must be a native of the above stated localities

Be of Cameroonian Nationality.

Presentation of the file.

An up to date (CV);

The names, positions, telephone number and e-mail address of at least two professional references;

Applicants can deposit their application in a closed envelope at the IRC office in Buea, Bamenda or send by online;

NB: Deadline for the admissibility of files: 29th July, 2020 at 5 p.m. promt.

Female candidates are strongly encouraged. Only the preselected candidates will be contacted.

Postuler (Apply for the job) sur son site Internet: https://rescue.csod.com/ux/ats/careersite/1/home/requisition/19079?c=rescue, https://rescue.csod.com/ux/ats/careersite/1/home/requisition/19078?c=rescue, https://rescue.csod.com/ux/ats/careersite/1/home/requisition/19077?c=rescue

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