Advocacy and Communications Coordinator, Coordonnatrice du plaidoyer et des communications, Maroua, Norwegian Refugee Council (NRC)

Advocacy and Communications Coordinator, Coordonnatrice du plaidoyer et des communications, Maroua, Norwegian Refugee Council (NRC)

Role Responsibilities/ Responsabilités du rôle

Job Description

The Advocacy and Communications Coordinator will play a lead role in coordinating the Country Office advocacy and communications initiatives, plans and activities. 


Generic responsibilities


Identify and Coordinate NRC’s advocacy response to prioritized areas including protection-related issues;

Develop/update and implement country-specific advocacy strategy, aligned to overall country strategy;

Develop/update and implement communication and media strategies and action plans ;

Ensure advocacy coherence and reinforce effective synergies between programmes and advocacy to develop products and initiatives with a NRC-evidence base;

Ensure systematic advocacy training on advocacy and communication and build capacity of core competence staff.

Specific responsibilities


Support the provision of high quality analysis on the humanitarian situation in Cameroon, pertaining to displacement-affected, contributing to improved NRC programmatic response and informing internal and external advocacy products;

Support programme staff in incorporating and integrating advocacy into all aspects of NRC’s programme activities, strategy and budgeting;

Ensure that relevant Country Office staffs are informed and briefed on prioritized advocacy issues;

Actively network with peers from other likeminded organizations involved in the response, and lead on development of joint field-based advocacy towards target audiences;

Coordinate the preparation of high-quality briefings, letters and other written materials for internal and external use, ensuring strong evidence-base in messaging and following agreed sign-off procedures;

Draft and deliver necessary reporting documents related to the advocacy, communication & media strategy/strategies, including Advocacy and media Key Messages;

Participate in relevant fundraising opportunities for advocacy and contribute to the development of quality proposals, ensuring inclusion of advocacy activities on specific humanitarian and protection issues affecting displacement-affected where appropriate;

Produce strong communications and media products, including press releases, media updates, photos, videos and social media posts;

Develop and maintain a media network with international and local journalists and advise on media engagement ;

Liaise and coordinate with Regional Advocacy, media and communication department and if necessary with global representation offices on talking points, tweets, press releases etc. geared for international audiences;

Build a database of high-quality activity photos for NRC archives.



Generic professional competencies


Post-graduate in a related field such as Human Rights, Mass Communication, Protection, Social Works among others;

Minimum 5 years of relevant experience within the humanitarian field;

Experience from working in complex and volatile contexts;

Skilled in photography and video production;

Experienced in writing Press Releases and media Talking points;

Documented results related to the position’s responsibilities;

Fluency in English and French, both written and verbal.

Context/specific skills, knowledge and experience:


Solid understanding of international legal and policy processes relating to displacement;

Documented/proven results related to the position’s responsibilities, particularly in analysis, drafting of messages, coordination and networking;

Excellent communication skills, both written and verbal;

Knowledge of the Central and West African region.

We Offer


Beginning: July 2021


Fix term Contract of 12 months


Duty Station: Maroua with 40% of field travel


Salary and benefits; Grade 7 step 1 NRC Cameroon salary Grid




About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.


Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment.

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